Car Wash Manager

Car Wash Manager Gasoline Station with Convenience Store - 1.0 Irvine, CA Job Details Full-time $70,304 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Guest relations Operations management English Performance management Team development Attention to detail Organizational skills Full Job Description Magic Brush Car Wash is looking for an

EXPERIENCED CAR WASH MANAGER

to join a growing team. At Magic Brush, we make a difference one car at a time. It is not only about what we do, it's about who we are. We love to make people smile and we will do whatever it takes to make our guests happy. The Car Wash Manager is responsible for the day-to-day operations from site upkeep to guest service, membership sales, as well as training a positive team. An outgoing and friendly personality with a passion for guest caring is a key component of this role. The Car Wash Manager is responsible for ensuring a positive/safe experience for guests as well as providing a safe/positive working environment for employees. This position requires adhering to all guidelines, including company policies and all local, state, and federal compliances. Duties include, but not limited to: Manage car wash team and improve/maintain a clean, efficient site. Maintain high standards of personal appearance and grooming, which include wearing proper uniform attire as well as car wash team following uniform/appearance policy. Scheduling of car wash team by following company policy. Provide excellent guest experience by training the team on all internal and external programs and building guest loyalty through the membership program. Provide daily direction to the team and ensure safety and other compliance procedures are being adhered to. Anticipate, prevent, identify, and solve problems, as necessary. Train on-site open/close process and ensure the site is fully operational during business hours. Accountable for providing strong, positive, and proactive leadership to the team while providing direction, feedback, and holding them accountable for performance and results. Give corrective actions when needed following company policy/guidelines. Train the team on a high level of product knowledge, package details, upgrades as well as a membership program Follow through/train the team on offering the membership program to all guests. Maintain a safe work environment by following all safety protocols for the team and guests. Perform monthly OSHA training. Perform weekly inventory on consumables such as brooms, dust pans, tools, etc. Train the team and perform monthly product (chemical) inventory as well as ordering consumables. Perform and train on after-hours site cleaning by following the schedule (Cleaning site includes but not limited to tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walkways, queuing area, etc.) Responsible for compliance with local, state, and federal laws.

Job Qualifications Experience:

MUST HAVE

Car Wash Management experience.

Knowledge:

Must always maintain the highest level of guest service. Ability to adapt to the ever-changing high-volume car wash while working in a team environment. Have the capacity to take initiative when problems arise. Flexibility to adapt to a variety of situations. Have attention to detail with the capability to prioritize and meet deadlines. Ability to work varied hours/days as business dictates. Ability and willingness to work at other locations as needed. Demonstrates ability to improve staff performance through motivation, training and setting clear expectations.

Leadership Skills:

Written/verbal communication and documentation skills. Ability to multitask and have organizational skills. Must be able to lead, support and contribute to team goals.

Working and Environmental Conditions:

Works mainly outdoors. Constant exposure to fumes from equipment, and cleaning solvents (ex. dust, fumes, and gases). The constant fluctuation in temperature and conditions (ex. heat, cold, humidity). Loud noise and vibration exposure.

Physical Demands:

Must have the ability to lift up to 50 lbs. Ability to stand or walk for extended periods of time. Requires clear speech in English. Flexible hours, night and day, weekends, and holidays. Ability to operate all related equipment.

Pay:

$70,304.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:

Car Wash Management:

5 years (Preferred)

Management:

5 years (Required)

Work Location:

In person