GSR Raceway Express Car Wash - 4.0 Sanger, CA Job Details Part-time $16.90 - $18.00 an hour 1 day ago Benefits Health insurance Dental insurance Vision insurance Employee discount Qualifications Customer communication Outdoor work experience Employee relationship building Driver's License Attention to detail Driving Organizational skills Full Job Description Guest Service Representative Job Description Guest Service Representative (GSR): You will report to the Location(s) General Manager. Primary responsibility, but not limited to guide each guest's vehicle onto the conveyor safely & assist guests with the purchasing decisions to achieve your sales goals with Fast Pass memberships.
What you would do:
This is a hands-on, guest interacting, outdoor position; you must be willing to work in the various temperature conditions while getting your hands a little dirty. Inspect vehicles before they enter the tunnel to ensure there are no safety issues. Deliver an exceptional guest experience by being friendly to guests and handling vehicles with extreme care. Complete tasks associated with location cleanliness and appearance such as sweeping, picking up trash, cleaning windows, and/or minor landscaping work as directed by management. Follow all Raceway Car Wash safety procedures and policies. Warmly greet guests and personalize their visit by using training tools provided. Utilize sales tools to help promote our products including membership sales & daily specials. Utilize problem solving, active listening, educate our guests on product knowledge, packages, and services to help enhance their experience. Operate a tablet and Point-Of-Sale system to invoice and properly order vehicles to be loaded into the tunnel. As needed, assist Production crews with vacuuming, sweeping, and managing the vehicle queue. We are looking for people who enjoy: Providing outstanding guest service with a friendly and positive attitude Being active and on your feet in a fast-paced environment Taking pride in your work and paying attention to detail Ability to build relationships with guests and other staff. Positive, energetic, and outgoing personalities comfortable working on their feet and outdoors Bi-Lingual is a plus not mandatory This position does include commission pay Employees who typically do well in this role have prior experience in: Guest service, sales, retail & service industries.
Assistant Manager:
Job Overview We are seeking an energetic and detail-oriented Car Wash Assistant Manager to lead our team in delivering exceptional vehicle cleaning and detailing services. In this role, you will oversee daily operations at the car wash, ensure high standards of customer service, and maintain a clean, safe, and efficient environment. Your leadership will motivate staff, uphold quality standards, and foster a positive experience for every customer. This position offers an exciting opportunity to develop your management skills while working in a fast-paced, customer-focused setting. Responsibilities Supervise daily car wash operations, ensuring efficient workflow and timely service delivery Lead and motivate team members to maintain high standards of vehicle cleaning, detailing, buffing, and window tinting Provide outstanding customer service by addressing customer inquiries, resolving issues promptly, and ensuring satisfaction Train staff on proper cleaning techniques, safety procedures, and equipment usage Oversee the cleanliness and organization of the work area, including janitorial and custodial tasks Monitor inventory levels for cleaning supplies, detailing products, and equipment maintenance needs Ensure compliance with safety regulations and promote a safe working environment for all team members Qualifications Proven experience in car washing, or related custodial roles with a strong focus on quality work Prior supervisory or managerial experience in a service or janitorial setting is preferred Excellent customer service skills with the ability to communicate effectively and professionally Ability to operate cleaning equipment and perform vehicle detailing tasks efficiently Valid driver's license with a clean driving record is desirable for moving vehicles or equipment as needed Knowledge of window tinting techniques is a plus but not required; willingness to learn is essential Strong organizational skills with attention to detail and safety protocols Join us to lead a dynamic team committed to delivering top-tier vehicle care! We value energetic individuals who thrive in fast-paced environments and are passionate about providing excellent service. This role offers growth opportunities within a supportive company dedicated to your professional development.
Pay:
$16.90 - $18.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Vision insurance
