AI Summary & Insights Summary Insights Guest Service Attendant The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it. Guest Service Attendant The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it. Description Overview Creates a positive experience by assisting guests and members with outside services. Experience Required Less than high school education; or up to one month of related experience or training; or equivalent combination of education and experience Valid driver's license Ability to read and speak English may be required in order to perform the duties of the job Frequently stands, walks, uses hands, talks, or hears Occasionally sits, climbs, balances, stoops, kneels, crawls, or crouches Regularly lifts up to 25 pounds and occasionally lifts up to 50 pounds Regularly works in wet or humid conditions (non-weather); occasionally works in areas with moving mechanical parts; may come into contact with fumes or airborne particles, toxic or caustic chemicals Frequently works in outdoor weather conditions Essential Responsibilities Assists with the overall upkeep of the clubhouse, cart storage area, and parking lot Assists in the setup and execution of golf tournaments and outings Provides sincere and courteous service to all guests with items such as bag handling and club cleaning Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area Maintains the cart storage area and cart washdown area in a neat, clean, and orderly condition Prepares golf carts for play following the standards of Troon Golf Assists in educating players regarding course policy, current cart policy, speed of play, and similar guidelines Assists players by changing their golf spikes, if needed Performs range maintenance such as stocking the practice facility with practice balls, bag stands, den caddies, and/or ball pyramids, and maintains ball inventory over the course of the day May direct the start of play Maintains accurate records of golfers renting clubs Services the customer who is renting golf clubs and cleans rental clubs upon return Assists with food and beverage activities Cleans golfers' clubs upon completion of play Incorporates safe work practices in job performance Maintains regular and reliable attendance Performs other duties as required Benefits Healthcare Benefits - Medical (if determined by the ACA measurement) Retirement Benefits - 401(k) with employer match (19 years of age and older)