Job Title:

Shop Attendant Reports to:

Shop Supervisor, Tennis Director, VP of Operations Department/Group:

Tennis Effective Date:

08/28/25

Location:

On Site Travel Required:

No Position Type:

Non-Exempt On Call:

No Job Purpose:

The Tennis Pro Shop Attendant maintains the pro shop environment by keeping the shop neat and orderly. Assists guests by selling merchandise and providing information in a professional manner works with the Tennis Pro to ensure proper rotation of inventory and display. Assists Members and guests on the telephone and at the Tennis Pro Shop desk.

Job Duties:

Adheres to the Gasparilla Inn and Club's 4 Steps to Memorable Service. Exhibits the Gasparilla Inn and Club's Core Values. Assist with court grooming ex sweeping courts, cleaning lines, ect. Restocking imperative items for court play ex, water, towels, ect. Performs opening and closing procedures for the shop as determined by management Responsible for accountability of POS transactions made. Collects applicable fees from members/guests and outside patrons as they arrive Makes court, clinic, lesson and special event reservations, in person or by phone Assists guests by selling merchandise and providing information in a professional manner Assists with rotating stock and keeping displays clean and orderly Assists with general cleaning of the shop or store Assist shop supervisor with creating appealing displays Assists with monthly physical inventories Schedules and assigns court times Books lessons and clinics for Members and guests Assists Members and guests on the telephone and at the tennis Pro Shop desk May work with coaches to facilitate orderly start and play times Incorporates safe work practices in job performance Regular and reliable attendance. Performs other duties as required/needed All other duties as assigned

Working Conditions and Assignments:

This is a seasonal part time position working holidays and weekends as needed. This position is in various settings on the property. The position requires 90% standing, bending, twisting, kneeling pushing, sprinting, pulling, sitting, and a moderate to high degree of physical exertion while instructing guests and members. Will need to lift approximately 75 lbs. This position will need to be able to safely drive a golf cart and may have frequent exposure to outside weather conditions throughout the day. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The Gasparilla Inn and Club is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The Gasparilla Inn is fortunate enough to offer our employees a Drug Free Workplace.

Acknowledgement:

By signing below, I, ___________________________, understand that this job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time. I also understand that should I have any questions regarding the expectations of my position here at The Gasparilla Inn & Club that I can either speak with my supervisor or Human Resources By signing below, I have reviewed and received a copy of this job description. I understand all the items on this job description and I acknowledge that I am responsible for fulfilling the requirements, qualifications and duties of this position.

Employee Printed:

Date:

Employee Signature:

Date:

Qualifications and Requirements:

Required:

Ability to communicate in a professional with fellow team members, guest and members in a professional manner. Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English)

Preferred:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience Retail sales experience is preferred Computer proficiency including but not limited POS, Microsoft Office applications, social media and other programs related to tennis such as Court Reserve