Full-Time Position Summary Ensure every customer and vehicle receives a positive first impression. Support service operations and new vehicle readiness by maintaining clean, organized, safe, and delivery-ready vehicles and facilities. Position Requirements High attention to detail Valid Michigan driver license with insurable driving record Professional appearance and customer-focused attitude Essential Functions & Responsibilities Greet customers with a friendly and welcoming demeanor Install and remove seat covers and floor mats and comply with the Metro Imports Floor Mat Safety Check Process Complete Daily Lobby Checklist and maintain customer areas Refresh coffee, water, mugs, and customer amenities Keep service drive, lounge, and kitchenette clean and orderly Wash, vacuum, fuel, and prepare customer and inventory vehicles Inspect vehicles for damage, low batteries, tire concerns, warning lights, missing keys, and other issues Maintain organized inventory rows, tags, stickers, and vehicle presentation standards Obtain assignments and vehicle keys, verify VIN and stock numbers, and return keys to designated key storage locations Communicate vehicle status, fuel needs, damage, and concerns to management Follow OSHA, MIOSHA, dealership safety, and hazardous material procedures Positively represent Metro Toyota at all times New Vehicle Readiness Standards Check key box for completed PDI units ready for lot placement Fuel vehicles and maintain minimum fuel levels Wash and dry vehicles including windows, door jambs, mirrors, wheels, and interior surfaces Install protective floor covering when required Park vehicles straight, properly spaced, locked, and delivery-ready Ensure every vehicle is clean inside and out before customer demonstration or delivery Safety Requirements Wear seat belts and follow posted speed limits No phone use while driving dealership vehicles Never leave vehicles running unattended Do not cut through restricted dealership areas Report accidents, damage, or safety concerns immediately Physical & Environmental Demands Stand and walk for extended periods Lift and carry up to 40 pounds Bend, stoop, kneel, reach, and stretch Work indoors and outdoors in varying temperatures, weather, noise, dust, and fumes Work flexible schedules including weekends as needed Other Duties Perform general dealership cleanup, assist customers, work cooperatively with team members, and complete other duties as assigned.
