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Encore Service Group

Valet Attendant-Royal Park Hotel (2:30PM-12:00AM, Friday-Sunday, Part-time, $15+TIPS)

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What they do

A Valet or Parking Lot Attendant parks vehicles for hotel or restaurant customers. Welcomes customers and handles baggage.

$31,332 / year median in Michigan

+7% projected growth

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Job Description

Encore Service Group was founded on the belief that healthcare and hospitality should go hand-in-hand, and it is our mission to make a lasting positive impression on every person we encounter. Encore service Group is 100% healthcare focused currently serving Michigan and Ohio. We also provide valet and concierge services at Royal Park Hotel and Park 600 (restaurant) in Rochester, Michigan. We provide non-emergency medical transportation, shuttle services, valet parking, service excellence consulting and coaching, parking/garage management and welcome desk/concierge services. Exceptional Event Valet Member Needed for seasonal events: >
Schedule:
Open Availability (10-hour shifts per day potentially) >Friday-Sunday >OFF Monday-Thursday >$15+TIPS (take home cash daily) >1-2/2-3 shifts per week, part-time depending on Royal Park Event schedule >2:30PM-12:00PM >Royal Park Hotel does LARGE events at their hotel, and we are looking for valet attendants for these events. You will not be scheduled if there is not an event happening on a weekend. You will know weeks prior to the event, and you will be scheduled for these events through our scheduling app. You will work on a team of other valet attendants parking and retrieving vehicles at delegated valet parking spots on the hotel campus and surface lots surrounding the hotel campus. We are looking for detail oriented, energetic and compassionate team members for our valet team at a local hospital. These individuals should be dependable, open to feedback and have a positive mindset along with great communication skills. Background in hospitality & customer service is a must.
Job Requirements:
Must be responsible, reliable, well-spoken, attentive to all guest needs and punctual. Must have a valid driver's license, a clean driving record and be able to pass a background check and drug screen. The ability to walk, run and stand throughout the shift is also essential to this position, we must emphasize this is a physically active position, in ALL types of weather. Applicants must also have reliable transportation to and from work. Job Duties include but not limited to: Report to work on time for all scheduled shifts ready to work Greet all guests and visitors of the hotel in a friendly, professional and courteous manner and address them by name whenever possible Adhere to Encore Service Group uniform policy and maintain a well kempt and professional appearance that is crisp, pressed and clean Drive, park and retrieve guest's cars in a safe and courteous manner Ensure customers are receiving timely service Open doors (Doorman) and offer to carry luggage (Bellman) to the guest's room Wash the windshield on each car we park, when requested by guests and visitors Maintain a polite and professional demeanor at all times, regardless of the situation Provide any assistance needed by the guest from their vehicle into the hotel Actively seek opportunities to exceed expectations Candidates for this position must be 18 years old for insurance purposes. If this sounds like you, please submit either your resume or a paragraph or two about yourself and your work history. Applications lacking this information will not be considered. We look forward to hearing from you!