Summary:

Provide excellent customer service and assist guests with any golf or resort related services.

Responsibilities:

Promptly answer telephone calls using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information Answer questions regarding resort facilities and services, directions, etc. Schedule tee times Answer basic merchandise questions for guest and other departments of the resort Maintain the driving range (set up, tear down, and picking the range balls) Maintain and inspect the golf cart fleet before and after each use Maintain and inspect all rental equipment before and after each use Assist with tournament/outing operations Assist customers with their equipment Act as the starter/ranger when needed Maintain a clean and inviting Pro Shop Open and close Pro Shop Assist Golf Pro/Manager with any other golf or resort matters when requested

Qualifications:

Ability to effectively deal with internal and external customers Ability to access, read and accurately input information using a moderately complex computer system Basic math, reading, writing and computer skills Ability to accurately handle cash and card transactions Ability to accurately count down cash drawer at the end of the day Ability to establish and maintain effective working relationships with fellow employees and customers Ability to be active and work on your feet for long periods of time Ability to follow written and or verbal instructions in a timely manner Ability to lift 50 lbs Golf experience is required Customer service experience is required Must be 18+ years of age Must have a valid drivers license