Work-life fit
Well-being
Employee-focused
Make a difference Our greatest asset are our people.

City of Minnetonka employees work together to drive change and make a meaningful impact on the community. We support one another in our personal and professional lives. You can expect to make a difference because in Minnetonka you and your work matter. Job Description Position requires an individual who can accept responsibility and is excellent at dealing with the public. Individuals assigned to this position will assist members and guests of the Williston Center, provide customer service to walk-in and phone-in customers, handle Point of Sale transactions, register clients for new memberships and renewals, and other miscellaneous tasks. Front Desk personnel are under the direction of the Manager.

Schedule Requirements:

Ideal candidates will have availability to work Monday-Friday (12:00 p.m.-6:00 p.m.) and Saturday and Sunday mornings.

Duties/Responsibilities Essential Job Functions:

Responsible for efficient, daily customer service. Responsible for opening and closing the center. Responsible for maintaining a clean and pleasant environment at the center. Responsible for knowing all programs and services provided at the facility. Communicates problems and concerns relating to programs and services directly to the assistant manager and/or manager of the facility. Assist members and other individuals with any questions. Provides information and assistance to members, guests and staff regarding center policies and procedures. Knowledge of all center activities including, but not limited to, swimming, tennis, general fitness, and batting cages. Completes required forms relating to memberships, injuries, complaints, requests, etc. occurring during shift. Provide accurate point of sale and other financial transactions, reconciliations, and deposits.

Other Job Functions:

Communicates problems/concerns/complaints from members to the manager and/or assistant manager on a daily basis. Preforms other duties, and assumes other responsibilities as apparent or assigned.

Qualifications Minimum Qualifications:

A commitment to and belief in the organization's shared values. Strong customer service background. Ability to handle customer concerns and assist with customer needs. Knowledge of cash and credit handling operations.

Desired Qualifications:

Previous health club, customer service, or related facility experience. CPR and first aid certification.

Additional Information Knowledge of:

Windows operating systems RecTrac.

Skilled in:

Dealing with customers effectively.

Ability to:

Communicate effectively. Learn center policies, programs, software and practices. Not Sure You Meet All the Qualifications? If this role interests you, but you're unsure about meeting all the listed requirements, we encourage you to apply! Your unique experiences may be more relevant than you think, and we value both technical skills and diverse perspectives. How to

Apply:

Click \"Apply\" at the top of the page before the closing date. Submit these documents via the online application system (no zip files or links): Resume Cover Letter Questions? Contact Human Resources at HR@minnetonkamn.gov.

Hiring Process:

Open Job Posting:

Requisition is open and accepting applications.

Selection Process:

Qualified applicants join a candidate pool. Hiring managers select candidates for interviews and/or assessments. You'll be notified if selected.

Pre-Employment Screening:

This may include a driver's license, a criminal history background check, a drug test, a physical exam, a work assessment or simulation, and, if education-based, proof of qualifications.

Contact Us:

For position-related questions, email Katie Xiong at Kxiong@minnetonkamn.gov.

Veteran's Preference:

Veterans can request preference under MN Statute 197.455 by submitting a DD214 with their application.

Equal Opportunity Employer:

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