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Valet/Bellman

Job

Jarrett House

Sylva, NC (In Person)

$48,433 Salary, Full-Time

Posted 3 days ago (Updated 1 day ago) • Actively hiring

Expires 8/6/2026

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Job Description

Job Summary Join our dynamic hospitality team as a Valet/Bellman, where your enthusiasm and exceptional guest service skills will create memorable experiences for our guests. In this energetic role, you will be the first point of contact, providing friendly assistance with luggage, parking, and guest inquiries. Your proactive attitude and attention to detail will ensure smooth arrivals and departures, contributing to the overall excellence of our hotel operations. This paid position offers a fantastic opportunity to develop your hospitality management skills while delivering top-tier guest services in a vibrant environment. Duties Greet guests warmly upon arrival, offering personalized assistance with luggage and directions. Safely park and retrieve guest vehicles, ensuring efficient traffic flow and security. Assist guests with luggage handling, ensuring prompt and careful service. Provide accurate information about hotel amenities, local attractions, and transportation options. Maintain a clean and organized valet area, adhering to hotel safety and emergency procedures. Coordinate with front desk staff to facilitate seamless check-in and check-out processes. Support guest relations by addressing inquiries promptly and professionally, demonstrating excellent phone etiquette and multi-line phone system operation. Skills Strong customer service orientation with excellent communication skills in multiple languages; bilingual abilities are a plus. Knowledge of hospitality management principles and hotel operations, including front desk procedures. Familiarity with hotel management software such as OPERA or similar systems. Ability to handle hotel emergency procedures calmly and efficiently. Previous resort or hotel experience is preferred, especially in guest services or bellman roles. Multitasking skills to manage multiple responsibilities in a fast-paced environment. Professional appearance with a friendly demeanor and proactive attitude toward guest satisfaction. Embark on a rewarding career where your energy makes a difference! We're dedicated to fostering an inclusive environment that values hospitality excellence, teamwork, and personal growth. Join us in creating unforgettable experiences for every guest who walks through our doors!
Pay:
$20.00 - $26.57 per hour
Work Location:
In person