CSR/ SA Conexiones Tornado - 2.2 Nashville, TN Job Details Full-time 12 hours ago Benefits Health insurance 401(k) Life insurance Qualifications Customer communication Full Job Description

JOB SPECIFIC RESPONSIBILITIES

Provides exceptional customer service experience and solutions. Properly registers and places luggage in luggage compartment as well as retrieves it for passengers. Assured luggage follows company policies and regulations. Maintain cleanliness of interior and exterior of terminal (i.e., sweeping, mopping, removal and disposal of garbage, cleaning windows, parking lot, bathrooms, etc.) and stocking necessary supplies In some locations this position is responsible for assisting with the cleaning of company vehicles. Maintain washing bay clean and organize cleaning material In some locations this position will properly dump wastewater from Motor Coach Assist with cleanliness of Driver dorms (certain locations) Responds to client inquiries (i.e., destinations served, pricing, departure/arrival times, directions to terminal, complaints) all the while providing outstanding customer service. Operates cash register and/or credit card equipment. Sells and processes ticket orders via telephone, internet, and over the counter. Maintains a professional working relationship with partnering retail agencies. Greeting visitors while following procedures in notifying employees or departments the visitor/vendor is requesting to see. Completes with company policies and procedures as well as local, state, and federal laws. Responsible for properly using PPE and any other safety gear. In some terminals CSR/SA will be trained to fuel buses. Other duties as assigned

EXPERIENCE AND SKILLS

2 years of job-related experience. Utilizes good judgment for conflict resolution. Good communication skills. Basic computer skills such as navigating operating systems and typing. Bilingual (English/Spanish)

Benefits:

Medical plan Life Insurance Vacations Paid 401K And many more!!