Deliver exceptional service to all arriving and departing guests and sports club members by assisting with their luggage, parking vehicles, opening doors, and providing directions. Safely transport guests and sports club members to their desired destinations within the property as requested.

Requirements:

At least 6 months of previous customer service experience, preferred. Ability to work early mornings, evenings, weekends and holidays required. Perfect driving record. Must be at least 18 years of age. Ability to work extended hours on an at-needed basis. Must have a clean driving record.

Essential job duties include:

Maintain an extensive knowledge of rooms, hotel facilities such as restaurants, lounges, entertainment venues, pools, gift stores, and their hours of operation. Communicate efficiently with the Front Desk to ensure seamless guest experiences. Notify Housekeeping and Engineering of areas in the hotel needing maintenance, including parking lots. Direct guests to the Front Desk or meeting rooms as needed. Assist guests with luggage, ensuring a smooth and welcoming escort to their rooms. Keep luggage and golf carts organized in designated areas, handling all property with care to prevent damage. Ensure all luggage stored in the bell closet is tagged with a claim check. Maintain cleanliness in the lobby, baggage storage room, Porte Cochere, parking lots, and Business Center at all times. Safely transport guests to and from their destinations while adhering to traffic laws. Provide shuttle transportation for J1 employees between work and home, ensuring timely pick-up and drop-off services. Maintain an accurate schedule for J1 shuttle operations and inform employees of their assigned transportation times. Approach and greet arriving vehicles, opening and closing doors while welcoming guests prior to their introduction at the Front Desk. Ensure the Porte cochere entrance is staffed and welcoming at all times. Inspect and tag vehicles for pre-existing damage before valet parking. Retrieve valeted vehicles promptly upon guest request. During winter weather, ensure valeted vehicles are cleared of snow in the early morning hours. Ensure all passengers wear seat belts and follow applicable traffic regulations. Extend warm greetings and exceptional service to all guests.

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person