Position Summary:

The Driver is responsible for providing complimentary shuttle transportation for hotel guests in accordance with hotel standards for guest satisfaction and safety and security. Position entails working in and with multiple departments to maintain customer service delivery, cleanliness, banquet setup, security, laundry processing and housekeeping stocking and storing. Essential Functions

• Transport guests to and from hotel
• Provide suggestions to hotel patrons of places to visit, eat, and shop
• Assist guests with luggage including delivery or pickup to guest room(s) as needed
• Maintain and service hotel vans on a regular basis
• Ensure vans are clean and presentable at all times
• Coordinate multiple pickup and drop-offs while adhering to a schedule
• Assist front-desk with phone calls, check-in and check-outs and inquiries
• Explain and sell hotel services to guests
• Pass on guest requests to front desk, housekeeping and/or maintenance personnel
• Monitor, tear down and clean meeting rooms as needed
• Check equipment against inventory regularly to minimize losses
• Sweep, mop and vacuum public areas needed
• Remove litter from front and back parking areas as needed
• Remove snow and ice from sidewalks as needed
• Ensure hotel entrances are accessible and safe at all times
• Walk the entire hotel (3 floors and stairwells) and outside perimeter and courtyard every hour
• Ensure no unruly behavior persists and take appropriate actions in the event of unreasonableness by guests and non-hotel guests.
• Ensure guests are evacuated in accordance to evacuation procedures in the event of a fire
• Process, fold and store hotel laundry as needed
• Stock housekeeping carts and linen rooms
• Follow all hotel policies and procedures
• Attend meetings and training sessions as necessary
• All other duties as assigned Job Specifications
• Excellent organizational and time management skills
• Excellent communication and interpersonal skills with the ability to interact with many types of personalities
• Ability to handle stress under pressure.
• Provide excellent customer service and maintain a professional demeanor
• Ability to work cohesively with co-workers as part of a team
• Demonstrated ability to work independently, with minimal supervision Physical Demands
• Endure various physical movements throughout the work areas
• Must be able to stand and exert well paced mobility for up to 8 hours
• Must be able to lift and carry luggage and other items exceeding 50 pounds for extended periods of time Qualifications
• High School diploma or G.E.D certificate
• Previous experience in a similar position in a full service style hotel preferred
• Have a valid driver's license with a clean driving record and be insurable under Dimond Center Hotel's vehicle insurance.

Periodically will be asked to furnish a current driving record to verify that driving record is being maintained.

Job Type:

Full-time Pay:

From $16.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Life insurance Paid time off Vision insurance Application Question(s): Can you pass a background check and a drug test?

Experience:

Van driver: 1 year (Preferred)

Work Location:

In person