Airport Shuttle Driver / House-person

BNA HOTELS LLC

Nashville, TN Job Details Part-time $15 - $16 an hour 15 hours ago Qualifications Customer communication Passenger baggage assistance Passenger loading and unloading procedures Greeting customers Hotel and accommodations guest luggage handling Unloading Answering guest questions Groundskeeping Outdoor debris cleaning Passenger pickup and drop-off Hotel and accommodations guest complaints handling Customer service problem-solving Passenger safety Entry level Baggage loading Full Job Description Join Our Team as an Airport Shuttle Driver and House-person ... Go That FINAL Mile!!! As an Airport Shuttle Driver and House-person at the Element by Westin Nashville Airport, you will likely be either the FIRST or the LAST associate our guests encounter. You understand your attitude and interaction sets the tone for a guest's experience and can impact both the way they feel and their impression of both the Element brand and the Marriott family of hotels. Genuine warmth, a pleasant smile and a helpful and caring attitude and approach allow you to stand out amongst your peers! Some might think it's just a job driving to/from the Airport or helping keep the property neat and tidy, but it is SO much more than that. You will be dropping off and picking up guests at the Nashville International Airport and ensuring they feel WELCOMED and ready for their stay!!! What you'll be doing... Taking guests to, or picking them up from, the Nashville International Airport. Handling luggage belonging to customers, loading and unloading the Hotel Shuttle. You might be required to regularly lift items which are 40-50lbs and sometimes more. You will provide guests with an idea of what our Hotel offers and also give them information about the Airport area and Nashville, generally.

Note:

it really helps to know your way around the City! Effectively communicating with ALL departments within the hotel to ensure guests enjoy an exceptional experience, their needs are fulfilled and any challenges they might experience are fully resolved. Always maintaining professionalism consistent with expectations established by Marriott, the Element brand and our management company. Walk around the parking lot and help keep our parking lot presentable and free of trash. Curb appeal is

EVERYTHING!

!! As an Airport Shuttle Driver / House-person, you are … Always "cool" under pressure Safe and attentive while on the road Capable of handling multiple tasks at once and completing them successfully Flexible and always willing to step in and help where/when needed Able to communicate with people of all ages, ethnicities and backgrounds. Courteous to ALL people you encounter … Not afraid of working to achieve results … Compensation & Benefits Hourly pay from $15.00-$16.00 + dependent upon experience Eligible to receive gratuities and tips from guests Hotel discounts available at Marriott hotels and other hotels operated by the Management company. We are an Equal Opportunity Employer and a participant in e-Verify if/as required