TR/FRONT DESK AGENT I

Job Description:

JOB SUMMARY

Responsible for providing exceptional guest service for all resort guests. Handles registration, room assignments, check out, and cashiering in a friendly and professional manner to encourage repeat business.

EDUCATION

High School Diploma or GED equivalent required. Successful completion of Tulalip Job Ready Program may be considered in lieu of cash handling experience requirement.

SKILLS:

Must be able to type 20 wpm. Must have good math skills.

EXPERIENCE

Minimum of one (1) year guest service experience. Minimum of six (6) months cash handling experience. Prior experience in a hotel or gaming environment preferred.

OTHER REQUIREMENTS

Must adhere to strict confidentiality of all information and records seen and/or heard. Must be able to successfully pass a background investigation for a Tribal Gaming License or Permit. Must be able to work any shift assigned to include days, swing, grave, weekends, and/or holidays. Must have successful employment history with the Tulalip Tribes and/or other employers.