Veterinary Customer Service Representative - Columbia, IL

Who we are: Mueller Veterinary Services is Hiring a Veterinary Customer Service Representative!

Position Details Role:

Veterinary Customer Service Representative Status:

Part-time Salary:

Negotiable and based on experience Benefits Highlights Financial Rewards that Grow with

You:

Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind:

Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts

Professional Growth & Recognition:

Quarterly team bonuses, continuing education allowance, and uniform allowance

Lifestyle Perks You'll Appreciate:

Six paid holidays, and an Employee Assistance Program Mueller Veterinary Services is a 5-doctor mixed animal practice looking to add a friendly and dedicated Customer Service Representative to our welcoming hospital team. We are compassionate, caring, and devoted to providing individualized care for our clients and patients. If you love animals and enjoy helping people, this position could be the perfect fit for you. Our team is passionate about their work, and we are incredibly close. We've created a family-like atmosphere and an enjoyable work environment where teamwork and support are part of everyday life. Our skilled and tight-knit team is dedicated to our patients, clients, and community. Why Our Veterinary Receptionists Love Mueller Veterinary Services Family-like atmosphere and supportive coworkers Meaningful work helping pets, livestock, and their owners A collaborative and compassionate team culture Opportunities to learn and grow professionally A welcoming environment where employees feel valued What You'll Do Manage multiple phone lines professionally and efficiently Schedule appointments and assist clients with questions Greet clients and patients warmly Process payments and maintain accurate records Help maintain a clean and comfortable reception area Support clients and patients with exceptional customer service Assist the veterinary team with daily front desk operations What Our Veterinary Receptionists Bring Strong customer service and communication skills Love for animals and passion for client care Ability to multitask in a fast-paced environment Team-oriented mindset and positive attitude Attention to detail and organizational skills Animal health knowledge preferred The Extras You'll Actually Feel Supportive leadership and welcoming coworkers Family-friendly workplace atmosphere Opportunities for training and professional growth A close-knit team that genuinely enjoys working together Meaningful connections with clients, patients, and the community Benefits You Can't Beat Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply. Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Join Our Team! If you're looking for a rewarding opportunity with a compassionate veterinary team that values collaboration, professionalism, and client care, we'd love to hear from you. Apply today and become part of the Mueller Veterinary Services family! Diversity, equity, and inclusion are core values at Mueller Veterinary Services and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.