VP Business Operations

Job Title:

VP of Business Operations Department:

Executive SLT Reports To:

Chief Executive Officer Status:

Salaried - Exempt Position Summary The Vice President of Business Operations serves as a key executive leader for the Boys & Girls Clubs of Lanier and is responsible for overseeing organizational business operations, resource development systems, operational performance, strategic growth initiatives, and leadership alignment across the organization. This position initially focuses heavily on resource development leadership, fundraising systems, donor stewardship, grants management oversight, corporate partnerships, and organizational business processes. Within six to eight months, the role expands into broader operational leadership and oversight of organization-wide operations, compliance, athletics, systems management, and strategic implementation. The Vice President of Business Operations is a member of the Senior Leadership Team (SLT) and works collaboratively with the CEO, Finance Director, and Human Resources Director to advance the mission, strategic plan, operational excellence, financial sustainability, and long-term growth of the organization across Hall, Habersham, and Forsyth Counties. The ideal candidate is a strategic thinker, strong operator, relationship builder, systems-oriented leader, and results-driven executive capable of balancing fundraising, operational leadership, staff accountability, and organizational growth. Phase I - Immediate Oversight Resource Development Team Director of Development Director of Corporate Gifts & Special Events (new) Grants Compliance Administrator Development Coordinator Phase II - Expanded Operational Oversight (Within 6-8 Months)

Site Operations Manager Compliance Administrator Director of Sports & Healthy Lifestyles Core Leadership Areas Business Operations Management Resource Development Leadership Operational Systems & Accountability Strategic Planning Execution Compliance & Organizational Performance Revenue Growth & Sustainability Community Partnerships & Stewardship Executive-Level Communication Organizational Culture & Collaboration Essential Duties & Responsibilities:

Executive Leadership & Organizational Strategy Serve as a member of the Senior Leadership Team (SLT). Assist the CEO in implementing organizational strategic priorities and annual operational goals. Provide executive leadership support in organizational growth, expansion, staffing, systems, and sustainability. Lead organizational initiatives that improve efficiency, accountability, communication, and performance outcomes. Develop systems, dashboards, workflows, and accountability measures for departments under supervision. Collaborate with the CEO and Finance Director on organizational forecasting, sustainability planning, and operational budgeting. Assist in preparing executive reports, board reports, strategic updates, and organizational presentations. Leader for Club expansions with CEO Resource Development Leadership (Primary Initial Focus) Fundraising & Revenue Oversight Directly oversee all resource development operations and personnel. Supervise fundraising campaigns, annual giving, major gifts, sponsorships, donor stewardship, grants management, and special events. Ensure alignment between fundraising goals and organizational strategic priorities. Establish fundraising metrics, accountability systems, and weekly reporting structures. Monitor progress toward annual fundraising goals and unrestricted revenue targets. Assist in cultivating major donor relationships and corporate partnerships. Ensure timely donor acknowledgments, stewardship communication, and donor engagement activities. Oversee event planning and execution for organizational fundraising events including: Youth of the Year Gala Duck Derby Golf Tournament Club Crawl Car Show Great Futures Dinner Forsyth County Additional campaigns and donor cultivation events Grants & Stewardship Oversight Supervise grant tracking, reporting timelines, compliance coordination, and stewardship deliverables. Ensure grants staff maintain accurate grant files, reporting calendars, and reimbursement documentation. Collaborate with Finance and Operations regarding grant budgeting and allowable expenditures. Support development and execution of donor cultivation plans and stewardship strategies. Operations Leadership (Expanded Oversight) Within six to eight months, this role transitions into broader organizational operational leadership responsibilities including: Oversight of organizational operations and systems management Oversight of compliance and operational accountability Oversight of athletic programming and athletics operations Support of safety, facilities coordination, and operational readiness Oversight of program implementation systems and organizational operational standards Leadership support for multi-site operational consistency across 23 club locations Coordination with Operations leadership on staffing structures, performance management, and operational execution Staff Supervision & Team Development Provide direct supervision, coaching, accountability, and professional development to assigned staff. Conduct regular one-on-one meetings with direct reports. Establish measurable annual goals and performance expectations. Promote a collaborative, solutions-oriented, and mission-driven work environment. Assist in hiring, onboarding, evaluation, coaching, and performance management processes. Foster strong communication and collaboration between departments. Financial & Administrative Responsibilities Collaborate with Finance on departmental budgets and revenue tracking. Monitor fundraising return-on-investment (ROI) and operational efficiency. Ensure compliance with organizational policies, grant requirements, and financial procedures. Assist in creating operational procedures and business systems that support organizational growth. Community & External Relations Represent the Boys & Girls Clubs of Lanier in the community, with donors, corporate partners, civic organizations, schools, and stakeholders. Participate in board committee meetings and support board engagement efforts. Support public relations, organizational branding, and community visibility efforts.

Required Qualifications Education:

Bachelor's degree in business administration, Nonprofit Management, Public Administration, Organizational Leadership, Communications, or related field preferred. Equivalent leadership experience may be considered in lieu of degree requirements.

Experience:

Minimum of 5-7 years of progressive leadership experience in: Nonprofit leadership Business operations Resource development Organizational management Multi-department supervision Experience managing teams and direct reports. Experience in fundraising, donor relations, grants, operations, or organizational leadership preferred. Experience working with boards, executive leadership, and community stakeholders preferred.

Required Skills & Competencies:

Leadership Skills Strategic leadership and organizational management Team development and staff accountability Executive-level communication Change management and organizational growth Operational Skills Systems development and implementation Process improvement Project management Budget oversight and financial understanding Data analysis and reporting Resource Development Skills Fundraising strategy Donor stewardship Grant management oversight Corporate partnership development Event leadership Technology & Systems Microsoft Office Suite CRM and donor database systems Financial and reporting systems Operational dashboards and data tracking systems Physical Requirements Ability to travel between club locations and community meetings. Ability to attend occasional evening and weekend events. Ability to lift up to 25 pounds occasionally. Work Environment This position operates in a professional office environment as well as community-based settings across multiple club locations within Hall, Habersham, and Forsyth Counties. 90-Day Performance Goals & Metrics First 30 Days Organizational Assessment & Relationship Building Meet individually with all direct reports and SLT members. Review strategic plan, organizational structure, fundraising goals, and operational systems. Assess current fundraising pipeline, grants calendar, donor stewardship systems, and departmental workflows. Develop understanding of organizational culture, priorities, and immediate operational needs. Metrics Complete introductory meetings with 100% direct reports and department leaders. Submit initial assessment report to CEO identifying strengths, gaps, risks, and opportunities. Establish recurring leadership meetings and reporting structures. Days 31-60 Systems Development & Accountability Implement weekly accountability meetings for resource development staff. Develop departmental KPI dashboard for fundraising, stewardship, grants, and operational performance. Create standardized reporting systems and communication expectations. Assist in strengthening donor stewardship and acknowledgment processes. Metrics Implement weekly KPI tracking system. Establish donor stewardship follow-up process with measurable accountability. Ensure grant reporting calendar is fully updated and monitored. Improve communication workflows between Finance, HR, Operations, and Resource Development. Days 61-90 Operational Leadership & Strategic Execution Present operational improvement recommendations to CEO and SLT. Assist in building year-one operational priorities and revenue growth strategy. Develop annual departmental goals for supervised departments. Support planning for operational transition into broader oversight responsibilities. Metrics Increase fundraising pipeline activity and donor engagement tracking. Achieve measurable improvements in stewardship timeliness and reporting accountability. Deliver written 12-month operational roadmap. Demonstrate strong leadership collaboration with SLT and department leaders. Senior Leadership Team (SLT) Structure The Senior Leadership Team consists of: Chief Executive Officer (CEO) Vice President of Business Operations Finance Director Director of Human Resources The SLT collaboratively leads organizational strategy, culture, operations, growth, compliance, financial sustainability, and mission advancement across all Boys & Girls Clubs of Lanier locations. Mission Alignment The Vice President of Business Operations must demonstrate a strong commitment to the mission of the

Boys & Girls Clubs of Lanier:

To inspire and enable all young people, especially those who need us most, to reach their full potential as productive, caring, and responsible citizens.

Disclaimer:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualification, and objectives required of employees assigned to this job. VP Business Operations

BOYS & GIRLS CLUB OF LANIER 615

Oak Street NW, Gainesville, GA 30501

Job Title:

VP of Business Operations Department:

Executive SLT Reports To:

Chief Executive Officer Status:

Salaried - Exempt Position Summary The Vice President of Business Operations serves as a key executive leader for the Boys & Girls Clubs of Lanier and is responsible for overseeing organizational business operations, resource development systems, operational performance, strategic growth initiatives, and leadership alignment across the organization. This position initially focuses heavily on resource development leadership, fundraising systems, donor stewardship, grants management oversight, corporate partnerships, and organizational business processes. Within six to eight months, the role expands into broader operational leadership and oversight of organization-wide operations, compliance, athletics, systems management, and strategic implementation. The Vice President of Business Operations is a member of the Senior Leadership Team (SLT) and works collaboratively with the CEO, Finance Director, and Human Resources Director to advance the mission, strategic plan, operational excellence, financial sustainability, and long-term growth of the organization across Hall, Habersham, and Forsyth Counties. The ideal candidate is a strategic thinker, strong operator, relationship builder, systems-oriented leader, and results-driven executive capable of balancing fundraising, operational leadership, staff accountability, and organizational growth. Phase I - Immediate Oversight Resource Development Team Director of Development Director of Corporate Gifts & Special Events (new) Grants Compliance Administrator Development Coordinator Phase II - Expanded Operational Oversight (Within 6-8 Months)

Site Operations Manager Compliance Administrator Director of Sports & Healthy Lifestyles Core Leadership Areas Business Operations Management Resource Development Leadership Operational Systems & Accountability Strategic Planning Execution Compliance & Organizational Performance Revenue Growth & Sustainability Community Partnerships & Stewardship Executive-Level Communication Organizational Culture & Collaboration Essential Duties & Responsibilities:

Executive Leadership & Organizational Strategy Serve as a member of the Senior Leadership Team (SLT). Assist the CEO in implementing organizational strategic priorities and annual operational goals. Provide executive leadership support in organizational growth, expansion, staffing, systems, and sustainability. Lead organizational initiatives that improve efficiency, accountability, communication, and performance outcomes. Develop systems, dashboards, workflows, and accountability measures for departments under supervision. Collaborate with the CEO and Finance Director on organizational forecasting, sustainability planning, and operational budgeting. Assist in preparing executive reports, board reports, strategic updates, and organizational presentations. Leader for Club expansions with CEO Resource Development Leadership (Primary Initial Focus) Fundraising & Revenue Oversight Directly oversee all resource development operations and personnel. Supervise fundraising campaigns, annual giving, major gifts, sponsorships, donor stewardship, grants management, and special events. Ensure alignment between fundraising goals and organizational strategic priorities. Establish fundraising metrics, accountability systems, and weekly reporting structures. Monitor progress toward annual fundraising goals and unrestricted revenue targets. Assist in cultivating major donor relationships and corporate partnerships. Ensure timely donor acknowledgments, stewardship communication, and donor engagement activities. Oversee event planning and execution for organizational fundraising events including: Youth of the Year Gala Duck Derby Golf Tournament Club Crawl Car Show Great Futures Dinner Forsyth County Additional campaigns and donor cultivation events Grants & Stewardship Oversight Supervise grant tracking, reporting timelines, compliance coordination, and stewardship deliverables. Ensure grants staff maintain accurate grant files, reporting calendars, and reimbursement documentation. Collaborate with Finance and Operations regarding grant budgeting and allowable expenditures. Support development and execution of donor cultivation plans and stewardship strategies. Operations Leadership (Expanded Oversight) Within six to eight months, this role transitions into broader organizational operational leadership responsibilities including: Oversight of organizational operations and systems management Oversight of compliance and operational accountability Oversight of athletic programming and athletics operations Support of safety, facilities coordination, and operational readiness Oversight of program implementation systems and organizational operational standards Leadership support for multi-site operational consistency across 23 club locations Coordination with Operations leadership on staffing structures, performance management, and operational execution Staff Supervision & Team Development Provide direct supervision, coaching, accountability, and professional development to assigned staff. Conduct regular one-on-one meetings with direct reports. Establish measurable annual goals and performance expectations. Promote a collaborative, solutions-oriented, and mission-driven work environment. Assist in hiring, onboarding, evaluation, coaching, and performance management processes. Foster strong communication and collaboration between departments. Financial & Administrative Responsibilities Collaborate with Finance on departmental budgets and revenue tracking. Monitor fundraising return-on-investment (ROI) and operational efficiency. Ensure compliance with organizational policies, grant requirements, and financial procedures. Assist in creating operational procedures and business systems that support organizational growth. Community & External Relations Represent the Boys & Girls Clubs of Lanier in the community, with donors, corporate partners, civic organizations, schools, and stakeholders. Participate in board committee meetings and support board engagement efforts. Support public relations, organizational branding, and community visibility efforts.

Required Qualifications Education:

Bachelor's degree in business administration, Nonprofit Management, Public Administration, Organizational Leadership, Communications, or related field preferred. Equivalent leadership experience may be considered in lieu of degree requirements.

Experience:

Minimum of 5-7 years of progressive leadership experience in: Nonprofit leadership Business operations Resource development Organizational management Multi-department supervision Experience managing teams and direct reports. Experience in fundraising, donor relations, grants, operations, or organizational leadership preferred. Experience working with boards, executive leadership, and community stakeholders preferred.

Required Skills & Competencies:

Leadership Skills Strategic leadership and organizational management Team development and staff accountability Executive-level communication Change management and organizational growth Operational Skills Systems development and implementation Process improvement Project management Budget oversight and financial understanding Data analysis and reporting Resource Development Skills Fundraising strategy Donor stewardship Grant management oversight Corporate partnership development Event leadership Technology & Systems Microsoft Office Suite CRM and donor database systems Financial and reporting systems Operational dashboards and data tracking systems Physical Requirements Ability to travel between club locations and community meetings. Ability to attend occasional evening and weekend events. Ability to lift up to 25 pounds occasionally. Work Environment This position operates in a professional office environment as well as community-based settings across multiple club locations within Hall, Habersham, and Forsyth Counties. 90-Day Performance Goals & Metrics First 30 Days Organizational Assessment & Relationship Building Meet individually with all direct reports and SLT members. Review strategic plan, organizational structure, fundraising goals, and operational systems. Assess current fundraising pipeline, grants calendar, donor stewardship systems, and departmental workflows. Develop understanding of organizational culture, priorities, and immediate operational needs. Metrics Complete introductory meetings with 100% direct reports and department leaders. Submit initial assessment report to CEO identifying strengths, gaps, risks, and opportunities. Establish recurring leadership meetings and reporting structures. Days 31-60 Systems Development & Accountability Implement weekly accountability meetings for resource development staff. Develop departmental KPI dashboard for fundraising, stewardship, grants, and operational performance. Create standardized reporting systems and communication expectations. Assist in strengthening donor stewardship and acknowledgment processes. Metrics Implement weekly KPI tracking system. Establish donor stewardship follow-up process with measurable accountability. Ensure grant reporting calendar is fully updated and monitored. Improve communication workflows between Finance, HR, Operations, and Resource Development. Days 61-90 Operational Leadership & Strategic Execution Present operational improvement recommendations to CEO and SLT. Assist in building year-one operational priorities and revenue growth strategy. Develop annual departmental goals for supervised departments. Support planning for operational transition into broader oversight responsibilities. Metrics Increase fundraising pipeline activity and donor engagement tracking. Achieve measurable improvements in stewardship timeliness and reporting accountability. Deliver written 12-month operational roadmap. Demonstrate strong leadership collaboration with SLT and department leaders. Senior Leadership Team (SLT) Structure The Senior Leadership Team consists of: Chief Executive Officer (CEO) Vice President of Business Operations Finance Director Director of Human Resources The SLT collaboratively leads organizational strategy, culture, operations, growth, compliance, financial sustainability, and mission advancement across all Boys & Girls Clubs of Lanier locations. Mission Alignment The Vice President of Business Operations must demonstrate a strong commitment to the mission of the

Boys & Girls Clubs of Lanier:

To inspire and enable all young people, especially those who need us most, to reach their full potential as productive, caring, and responsible citizens.

Disclaimer:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualification, and objectives required of employees assigned to this job.