Warranty Administrator

Overview Join our dynamic team as a Warranty Administrator and become a vital part of ensuring seamless warranty processing and excellent customer service. In this role, you will analyze and manage warranty claims and document repair orders. Review supplemental materials provided and determine if further clarification is necessary to ensure claims are processed accurately and maximize reimbursement for the dealership. Maintaine current knowledge of OEM warranty policies, product updates and industry regulations to ensure accurate guidance and effective support. Must have a good disposition with customers and fellow employees. Offer Warranty support and guidance to Technicians, Advisors, and Management to ensure compliance with warranty policies. Review and analyze warranty claims for accuracy and completeness. Maintain organized records of all warranty claims and communications. Update warranty schedules. Collaborate with the service team to resolve warranty related issues and improve processes. Stay updated on manufacturer warranty policies and procedures. Duties Process warranty claims accurately by reviewing manufacture's policy and procedures. Manage filing systems for warranty documents, and related correspondence to ensure easy retrieval and compliance Maintain detailed logs of warranty claims, follow-up actions, and correspondence for audit purposes Stay updated on industry standards through General Motors training Requirements Previous clerical experience with strong organizational skills and attention to detail Familiarity with filing systems for warranty claims and documentation management Understanding of automotive components for proper filing and maximizing claims Join us to contribute your expertise in warranty administration while advancing your career. We value energetic professionals who are eager to make a difference through meticulous work and excellent service!

Pay:

$800.00 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Prescription drug insurance Retirement plan Vision insurance

Work Location:

In person