Hospitality Scheduling Specialist

Ready to join a global leader in air movement and ventilation? At Greenheck Group, joining our team means more than just starting a job, it's joining an award-winning culture prioritizing your growth and development. Our unwavering commitment in supporting our team members both personally and professionally has earned us national recognition time and time again. As an innovative, environmentally responsible manufacturer of commercial HVAC systems, Greenheck Group designs and manufactures industry-leading air movement and ventilation solutions through our family of trusted brands. Our products are found in commercial, institutional, and industrial facilities worldwide, from schools and hospitals to factories and stadiums. Since 1947, we've proudly invested in our people and our communities, fostering innovation, leadership, and opportunity at every level. We are more than products, we are a team of inspired people doing extraordinary things.

Your Opportunity:

As a Hospitality Scheduling Specialist for Greenheck Group you will be responsible for providing best-in-class hospitality for on-site and virtual customer events and working closely with the Education Center staff to deliver an exceptional experience for all guests. What you'll be doing: Communicate with area sales managers and rep partner offices to define the purpose, objective, and topics to be covered during the visit, establish dates of visit and obtain information on attendees. Identify individuals within the business units to assist in various components of the visit. Collaborating with Education Center staff, schedule all logistical details of visit including meeting space, meals, and off-hours hospitality functions. Work closely with the Hospitality Manager, Customer Training Manager, and business unit staff to ensure alignment of customer and rep expectations with educational and product content. Provide a high level of professional customer service to create best in industry customer experience. Serve as primary point of contact for customer and rep visit inquiries and execution of logistical details as needed. Provide support for scheduled training activities and events, including off-hour functions and occasional weekend events as needed. Create reports regarding visitor data as requested. Provide back-up for the Hospitality team's duties which may include the company store, food service, and set-up and clean-up of events. Drive the shuttle vans as needed.

What you should have:

4-6 years of relevant work experience in hospitality, food service, or other customer centric environment required. Valid driver's license and safe driving record required. Ability to occasionally work a varied daily schedule that may include evenings and weekends is required. 2 Year / Associate Degree or equivalent years of job experience required. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint). A few things you should know: Minimum travel is required. Will work on-site in Schofield, WI.

COMPENSATION & BENEFITS

Greenheck Group takes pride in providing competitive pay along with a comprehensive benefits package as part of our total rewards program. The starting base pay range for this position is $24.46 hour - $30.22/hour and may vary based on factors such as job-related knowledge, skills, experience, and performance. With best-in-class benefits, you can be the best you, and together, we can be the best in the industry. Visit our Perks & Benefits page for more information on these offerings: Health & Family Support Financial Security Learning & Development Rewards & Recognition Wellbeing & Mental Health Work-Life Balance Fun Perks

SPECIAL NOTATION

The preceding statements are intended to describe the general nature and level of work being performed by people in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. The Employer retains the right to change or assign other duties to this position.

PHYSICAL REQUIREMENTS

Work is performed in an office environment and requires the ability to operate standard office equipment, such as a computer and phone. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial motions of the wrists, hands, and/or fingers. The person is required to have close visual acuity to perform an activity such as: preparing and analyzing data, and figures; transcribing; viewing a computer terminal; extensive reading. Occasional mobility required to attend in-person meetings and complete various office tasks. Work may be performed in company's setting, home, or hybrid.

EEO STATEMENT

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

ACCOMMODATIONS REQUEST

Greenheck Group complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. To request an accommodation for the application or interview process, please email HR@greenheck.com with your name, job title, posting number, and requested accommodation.

RECRUITING FRAUD ALERT

At Greenheck Group, your personal information and online safety are our top priorities. Our recruiters will only direct candidates to apply through our official career page at https://greenheckgroup.com/careers/. We will never request payments, financial account details, or sensitive information such as Social Security numbers. If you're unsure about the legitimacy of a message, please contact HR@greenheck.com for verification. If you're looking for a place to grow while working with happy, enthusiastic, values-based people, you'll enjoy your career with us! We couldn't be voted Forbes America's Best Mid-Size Employer five times running without our talented teams in every area of Greenheck Group. Are you interested in engineering and product design? How about getting hands-on production experience out in the shop? Maybe you're a fan of numbers and love finance and accounting. What about representing Greenheck Group as on our marketing and sales teams? Or advocating for our team members in human resources? No matter your talents, interests, or skill level, we welcome you to become part of our team. Greenheck Group began in 1947 when two brothers, Bob and Bernie, saw an opportunity for improvement within the commercial air movement industry. With a lot of hard work, determination, and persistence, they created products that were innovative, easy to use, and better met the needs of the customer. Bob and Bernie believed in being the easiest company to do business with and often went above and beyond to make the customer happy. Bernie focused on generating connections with customers and sales partners, Bob focused on creating innovative products that worked, and were easy to use and install. Both brothers believed in pushing past the standards set by their competitors.