Accounts Receivable Collections Specialist

Accounts Receivable Collections Specialist Weathertech Distributing - 3.5 Irondale, AL Job Details Full-time $19.00 - $19.50 an hour 1 day ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Collections agent experience Microsoft Office High school diploma or GED Attention to detail Data entry

Negotiation Full Job Description Title:

A/R Collections Specialist Reports to:

Credit Manager Position Purpose:

To provide essential collections and accounts receivable support to the Credit Department by ensuring timely customer payments, resolving account issues, and maintaining accurate financial records. Position Summary The Accounts Receivable (A/R) Collections Specialist is responsible for managing outstanding customer balances, securing timely collection of payments, and maintaining precise and up‑to‑date accounts receivable records. This role requires frequent communication with customers, the sales team, and internal finance partners to resolve billing discrepancies, minimize delinquent accounts, and support positive customer relationships. The ideal candidate is proactive, detail‑oriented, and skilled at navigating complex collection scenarios with professionalism. Key Responsibilities Answer inbound calls for the Credit Department. Monitor, manage, and reconcile assigned accounts daily. Identify outstanding accounts receivable and follow up accordingly. Review aging reports and prioritize collection activities. Investigate and resolve billing discrepancies, short payments, and deductions. Escalate high‑risk or severely delinquent accounts to management as appropriate. Ensure compliance with company policies, credit procedures, and applicable collection regulations. Conduct collection outreach via phone, email, and written communication. Partner with sales, customer service, and credit teams to resolve account-related issues. Maintain thorough and accurate documentation of all collection activities and customer interactions. Additional Responsibilities Assist with new account setup and entering Commercial job information into the system. Support the processing of new credit applications, including data entry and verification. Assist with month‑end A/R closing tasks and reporting. Help balance the cash deposit sheet. Process customer payments, refunds, and account adjustments. Perform errands such as going to the Post Office or making bank deposits. Review, approve, and release customer orders. Support additional department duties as assigned. Qualifications High school diploma or equivalent required. Proven experience as a Collection Specialist or in a similar A/R or credit‑related role. Strong understanding of Accounts Receivable processes and aging analysis. Proficiency with MS Office applications and familiarity with database systems. Excellent communication, negotiation, and interpersonal skills. Exceptional attention to detail and organizational abilities. Strong problem‑solving and critical‑thinking capabilities. Ability to handle difficult conversations with professionalism and tact. Able to work independently, prioritize tasks, and meet deadlines consistently. Work Process and Environment Requires a self‑motivated individual capable of working with minimal supervision. Requires an even‑tempered, professional demeanor when interacting with past‑due customers—assertive yet courteous. The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. Employees may be asked to perform additional tasks outside their standard responsibilities as business needs arise.

Pay:

$19.00 - $19.50 per hour

Benefits:

401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person