Administrative Assistant (Accounts Receivable Focus)

About Us:

Royal Plus, Inc. is rapidly growing, and we are looking for a dedicated Administrative Assistant to join our team. If you're seeking a long-term opportunity with a dynamic company that values growth, teamwork, and reliability, this could be the right fit for you.

Position Overview:

This role provides administrative support with a strong focus on Accounts Receivable (A/R). The ideal candidate is highly organized, detail-oriented, and comfortable handling customer communication and financial tracking.

Key Responsibilities:

Answer and direct calls using a multi-line phone system while providing excellent customer service Schedule and coordinate inspections and service appointments Dispatch emergency service calls as needed Enter and maintain accurate customer information in company systems Organize and maintain filing systems (digital and physical) Track job progress and update internal systems Communicate updates through TPA platforms Perform data entry and maintain spreadsheets Support Accounts Receivable functions , including: Assist with invoicing and billing Track outstanding balances Follow up on unpaid invoices Help reconcile customer accounts Work with internal teams to ensure accurate and timely billing

Qualifications:

2+ years of administrative or office support experience (required) 2+ years of data entry experience (required) Experience with Accounts Receivable or basic accounting principles (preferred) Proficiency in Microsoft Office (Excel, Outlook, Word) Experience with QuickBooks or similar accounting software Strong attention to detail and problem-solving skills Excellent organizational and multitasking abilities Strong written and verbal communication skills Familiarity with office equipment (printers, scanners, etc.) Typing speed of 45+ WPM High school diploma or equivalent

Schedule:

Monday - Friday, 8:00 AM - 5:00 PM Occasional overtime required On-call weekend rotation after training

Benefits:

Health, Dental, Vision, and Life Insurance (eligible 1st of the month after 60 days)

Paid Time Off:

1 week after 1 year 2 weeks after 3 years 3 weeks after 7 years Paid Holidays (eligible after 90 days) AFLAC supplemental insurance 401(k) with company match (up to 3%) Employee discount

Equal Employment Opportunity:

As an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability

Job Type:

Full-time Pay:

$17.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Experience:

Data entry: 2 years (Required)

Administrative:

2 years (Required) Accounts receivable: 2 years (Required)

Work Location:

In person