Administrative Assistant/Retail

About Us:

We are a highly recognized and respected men's retail establishment located in the heart of Doylestown, PA, known for exceptional customer service, premium menswear, and a personalized shoping experience. We are seeking a dependable, detail-oriented Administrative Assistant to support our retail operations and elevate the customer and production experience.

Position Overview :

The Administrative Assistant plays a critical role in ensuring smooth day-to-day operations by coordinating client services, managing customer records, and serving as a key point of communication between our store, fabric mills, and production factories. This position requires excellent organizational skills, attention to detail, and the ability to communicate effectively in a fast-paced, customer-focused retail environment.

Key Responsibilities:

Provide administrative and clerical support to store leadership Coordinate initial and follow-up client appointments Maintain detailed and organized documentation of client history, alterations, styling notes, and photos Upload and manage client specifications and preferences in proprietary software systems for factory use Archive client imagery and style references for continuity and future fittings Communicate daily with fabric mills and production factories regarding fabric yardage, pricing, and delivery updates Assist with processing orders, tracking shipments, and ensuring timely fulfillment of custom garments Help organize and execute in-store events, promotional campaigns, and client-facing activations Respond to client inquiries with professionalism, discretion and efficiency

Qualifications:

High school diploma or equivalent required; Associate's or Bachelor's degree preferred 2+ years of administrative experience; prior retail experience preferred but not required Proficiency in Microsoft Office Suite (Work, Excel, Outlook); familiarity with POS systems preferred Excellent communication skills to interact with retail clients and written communication skills Strong attention to detail and the ability to manage multiple priorities simultaneously Comforable working with confidential information and high-end clientele Collaborative mindset and a polished, professional demeanor

Why Join Us:

Join a respected, locally renowned luxury menswear retailer Work in a stylish, supportive, and team-oriented environment Gain firsthand exposure to custom garment production, tailoring, and fabric sourcing Competitive compensation, employee discounts, and room for growth

Pay:

$18.00 - $20.00 per hour Expected hours: 20.0 - 25.0 per week

Benefits:

Employee discount

Schedule:

Monday to Friday Weekends as needed Ability to

Commute:

Doylestown, PA 18901 (Required) Ability to

Relocate:

Doylestown, PA 18901: Relocate before starting work (Required)

Work Location:

In person