Make phone calls to customers to confirm appointments for the following day.
Making changes to the service schedules to reflect canceled, moved, or new appointments.
Call customers to arrange payment on delinquent accounts as needed.
Call customers whose contract warranty has expired, reminding them that payment is due, and collect payment when possible.
Answer calls from customers and corporate personnel regarding various issues.
Conduct collection calls to customers to secure payment on outstanding accounts.
Office duties including, but not limited to: typing, filing, and other administrative duties as assigned. Requirements The primary requirements of a Branch/Office Administrator involve:
Prior office and/or customer service experience required.
High School Degree or equivalent.
Ability to work off hours including up to 6 PM on weekdays and Saturdays on a rotating basis.
Outstanding people skills.
Comfortable making outbound and taking inbound phone calls. We are an Equal Opportunity Employer that offers competitive compensation packages and a full range of company benefits including, but not limited to:
Medical, Dental, and Vision Coverage.
Life and Disability Benefits.
Paid Time Off, Vacation, Sick, Personal.
401(k) and

ROTH Retirement Plans Salary:

$15.00 - $22.00 per hour. Overtime compensation for hours worked in excess of 40 in a given workweek.

Job Type:

Full-time Pay:

$15.00 - $22.00 per hour Application Question(s): What is your desired salary?

Experience:

Administrative:

1 year (Required) Ability to

Commute:

White Plains, MD 20695 (Required)

Work Location:

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