Apple Farm Service is looking for a detail-oriented candidate to join their team as their next Warranty Administrator. This candidate will be responsible for managing the entire process of warranty claims for all five locations of Apple Farm Service. The Warranty Claims Administrator will be efficient in claiming money from our dozens of vendors when the company receives broken or failed parts, defunct equipment, or labor from replacing defunct equipment. This candidate must be organized, detail oriented, and not afraid to problem solve.

Responsibilities:

Log all warranty claims into the dealer business system and vendor portal Take all necessary pictures or videos of failed or defunct parts or equipment to prove failure Follow up with vendors on the process of unpaid claims Log all funds paid by the vendor to the business system Communicate between the Service and Parts manager on status of claims Act as the point of contact between the dealership and quality control of our vendors Aid the service department in any necessary projects such as lot or storefront improvement

Experience:

(Not required, but preferred): Experience with warranty claims from a dealership or related field Experience with agricultural or construction machinery Experience with digital cameras or video cameras Experience with dealership business systems Basic computer operations such as Outlook, Excel, Word, ect.

Pay:

Pay based on experience and work ethic. Time and a half paid for any hours worked over 40 hr/wk. Raises offered based on performance and time spent within the company

•Please note that any estimated salaries listed on external job sites may be inaccurate and are not provided by Apple Farm Service.

•Benefits (available after 90 days): Medical, Dental, Vision, and Life insurance HSA with Free Contributions Paid time off/Paid Holidays Matching 401k program Uniform Services Tuition and Training Reimbursements available

Company Culture:

Family-owned business with direct communication from the owner Customer focused business, partnering with each customer on their behalf Belief in hard work ethic and teamwork to assist each customer Understanding on flexible schedules on family events and emergencies Belief in customer satisfaction over efficiencies or gross profit

About Apple Farm Service:

Apple Farm Service is a family-owned company with the core values that every employee is treated like family. Our commitment to our employees helps turn most jobs into fulfilling careers. We are the area's leader as the Ag and Construction Specialists, with five locations in West Central Ohio and East Central Indiana. We carry dozens of brands such as Case IH, New Holland, Kinze, Kioti, and many more. If you feel that you would be a great fit for our Warranty Administrator role, we want to hear from you! Apply today.