Funeral Home Administrative Coordinator Johnson Funeral Home is seeking a compassionate, organized, and detail-oriented Funeral Home Administrative Coordinator to join our team. This full-time position plays a vital role in supporting grieving families while ensuring the smooth day-to-day operation of our funeral home. If you thrive in a professional office environment, have exceptional customer service skills, and enjoy helping others during meaningful moments, we'd love to hear from you. Why Join Our Team? At Johnson Funeral Home, we are dedicated to serving families with compassion, dignity, and professionalism. Our Administrative Coordinator is often the first point of contact for families, making this a rewarding opportunity to make a lasting impact in your community. Benefits Medical & Dental Insurance Vision Insurance Life Insurance 401(k) Supplemental Insurance Options Paid Vacation Paid Sick Leave Six Paid Holidays Bereavement Leave Supportive, Team-Oriented Work Environment Essential Responsibilities Prepare, review, and process funeral service contracts and documentation. File life insurance claims and preneed funeral policies accurately. Track insurance proceeds and outstanding receivables. Follow up on unpaid insurance claims and account balances. Maintain accurate electronic and paper filing systems. Enter and update records within funeral home management software. Greet families and visitors with compassion, professionalism, and respect. Answer multi-line phone system and direct calls appropriately. Assist funeral directors before, during, and after funeral services. Prepare memorial folders, funeral programs, prayer cards, and other printed materials. Assemble family care materials and memorial packets. Publish obituaries and service information online. Maintain confidentiality while providing exceptional customer service. Operate standard office equipment and perform general administrative duties. Qualifications High school diploma or equivalent required. Associate degree or related administrative experience preferred. Previous administrative, customer service, office, insurance, or healthcare experience preferred. Funeral home experience is a plus but not required. Knowledge of accounts receivable, accounts payable, or bookkeeping is preferred. Strong organizational and multitasking abilities. Excellent written and verbal communication skills. Professional telephone etiquette. Strong computer skills, including Microsoft Word and Excel. Ability to quickly learn new software programs. Accurate data entry and recordkeeping skills. Compassionate, discreet, and able to maintain confidentiality. Dependable, self-motivated, and a team player. Schedule Full-Time Monday-Friday Additional hours as needed to support funeral home operations Apply Today! If you're looking for a meaningful career where you can make a difference in the lives of families while working with a caring and professional team, we encourage you to apply today.

Pay:

$44,832.50 - $53,991.83 per year

Work Location:

In person