$22-$25 per hour, depending on experience Roto-Rooter is looking for a highly organized, dependable Local Administrative Coordinator to support our Ventura operations. This person will be the key inside connection between our customers, technicians, dispatch team, and management—keeping communication flowing and making sure all the details come together.
Key Responsibilities:
Dispatch technicians and help coordinate their daily schedules Monitor technician time and ensure accurate time tracking Complete long-code review and other administrative quality checks Follow up with customers to confirm satisfaction Contact customers with open estimates to see if they would like to move forward with the work Communicate clearly with technicians, customers, and management Help resolve scheduling issues and keep jobs moving Maintain accurate records and follow through on open items Connect the dots between departments and ensure nothing falls through the cracks
The Ideal Candidate:
Knows Ventura and the surrounding area Is detail-oriented, organized, and excellent at follow-through Has strong computer and typing skills Uses proper spelling and grammar Communicates professionally and confidently Can coordinate multiple priorities in a fast-paced environment Is comfortable working with customers and field technicians Takes ownership and follows tasks through to completion Previous dispatching, administrative, customer service, or home-service experience is preferred This is an important local role for someone who enjoys coordinating people, solving problems, and keeping an operation organized and moving forward. Top Industry salary and benefits package! We are an equal opportunity employer