ADMINISTRATIVE COORDINATOR 1-4

Department

MISSION DCFS

is working to keep children safe, helping individuals and families become self-sufficient, and providing safe refuge during disasters. Department VISION We care for the well-being and safety of Louisiana's people. Department VALUES Treating all people with dignity, compassion and respect, while providing services with integrity. T his position is located in New Orleans, LA in the Orleans Regional Child Support Office. This is an essential administrative position which provides support to the core mission of the Department of Children and Family Services. The position provides clerical, programmatic, and administrative support functions for staff, applicants and clients of the Child Support Enforcement Office. If you are driven, collaborative, and ready to make an impact, this could be the opportunity for you!

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPTENCIES

Accepting Direction:

The ability to be open and willing to follow guidance or instructions.

Communicating Effectively:

The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Demonstrating Accountability:

The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Demonstrating Initiative:

The ability to assess situations independently and take proactive steps to address them without being prompted or instructed by others.

Displaying Professionalism:

The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

Following Policies and Procedures:

The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Managing Time:

The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.

Valuing Inclusion:

The ability to recognize, appreciate, and support the contributions, perspectives, and experiences of all individuals to improve outcomes across teams and organizations. No experience or training is required. The official job specifications for this role, as defined by the State Civil Service, can be found here .

Job Duties:

Assist Attorneys with case preparations Independently prepares appropriate legal pleading, schedules appointments, obtains signatures on various forms, and documents pertinent data Maintains an effective record management and legal tracking process, utilizing computer systems and seeks opportunities to improve Assist as necessary in locating physical case records Conducts computer searches as needed to determine if case duplications exist and routes duplicated files appropriately to assure file merge Updates LASES (Louisiana Automated Support Enforcement System) from case record Processes mail, including sorting, researching, and distributing to assure accurate delivery to appropriate parties Provides coverage as assigned to the receptionist desk, including greeting customers, assuring that necessary documents are completed, responding to inquiries, directing customers to designated areas of offices, contacting analyst/attorneys to advise of customer presence and/or issues, and related tasks Performs related duties as assigned for the smooth operation of the

Department Position-Specific Details:

Appointment Type:

This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Career Progression :

This position participates in a Career Progression Group (CPG) and may be filled as an Administrative Coordinator 1, 2, 3 or 4. The level at which the vacancy is filled will be determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.

Work Schedule:

Typically, work hours are 8:00 am to 4:30 pm, Monday - Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

Work Location:

This position is located in New Orleans, LA in the Orleans Regional Child Support Enforcement Office.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy . To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. •Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For additional information about this vacancy, please contact: HR.inquiry@la.gov DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer" (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.