Front Desk Supervisor The role of the Front Desk Supervisor position is to oversee the management and administrative components of the front desk at the Fitchburg location. The duties include but are not limited to the following:  Hiring of front desk personnel.  Conduct new employee orientation and training.  Oversight of front desk staff.  Set-up and manage front desk schedules.  Subbing/covering shifts morning and evening shifts when needed.  Communicating policies and procedures to front desk staff.  Conduct annual evaluations of front desk staff.  Aid in management of class registration materials.  Work with management in the marketing of front desk profit centers (Coolers, Juice Bar, Nutritional bars).  Product ordering and enhancement of front desk profit centers.  Stocking and oversight of profit center items.  Responsible for inventory control of profit centers.  Overseeing towel inventory.  Maintaining transfer cost spreadsheet of product transferred to Cap. Square.  Responsible for front desk coverage from 10 a.m. - 5:30 p.m. Monday - Friday with additional hours of subbing/covering shifts when required.  Aid in processing contract information into data management software.  Assist with special projects and other administrative duties.

Compensation & Benefits:

 Compensation for this position is $17-21/hr. (DOE)  Vacation Pay  Health Insurance 

Retirement Plan Job Type:

Full-time Pay:

$17.00 - $21.00 per hour

Benefits:

Employee discount Health insurance Paid time off Retirement plan

Education:

High school or equivalent (Preferred)

Experience:

Customer Service:

1 year (Preferred) Customer Service management: 1 year (Preferred)

Language:

English (Preferred)

Work Location:

In person