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JC
JPMorgan Chase Bank, N.A.
Credit Support Analyst
Career Insights for Collections Analyst
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Based on Arizona data
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What they do
A Collections Analyst communicates with clients to provide support and follows up on outstanding payments. Prepares and reviews reports about collection accounts and monitors collection of over-due accounts. May also analyze credit risk and recommend credit extension.
$44,843 / year median in Arizona
-10% projected decline
Job Description
Are you eager to contribute to a dynamic credit team? Join JPMorganChase where you will play a vital role in supporting our credit operations, ensuring smooth processes and compliance. This position offers a unique opportunity to develop your skills and make a significant impact within our organization. As a Credit Support Analyst within JPMorganChase, you will provide crucial support to our credit operations team. Your responsibilities will include assisting with the management of credit agreements, ensuring compliance, and facilitating efficient credit processes. This role is essential in maintaining the integrity and effectiveness of our credit operations. Job responsibilities
- Manageand maintain credit agreements and related documentation, utilizing strong computer literacy to ensure accuracy and compliance.
- Supportthe evaluation of borrower compliance with credit agreement terms, applying strategic thinking to ensure adherence to standards.
- Facilitatecredit processes by coordinating with stakeholders, demonstrating cross-functional collaboration and customer service excellence.
- Updatethe bank's system of record accurately and timely, leveraging computer literacy to maintain current information.
- Collaboratewith team members and stakeholders to resolve credit-related issues and inquiries, using conflict management skills and fostering team building. Required qualifications, capabilities, and skills
- Demonstrated expertise in credit support or related financial roles, with a strong ability to organize tasks efficiently and communicate effectively.
- Proficiency in using MS office tools, showcasing strong computer literacy, particularly in MS Excel for data analysis and reporting.
- Strong skills in cross-functional collaboration and customer service, ensuring seamless interaction with diverse stakeholders.
- Expertise in conflict management, innovation, and strategic thinking to address and solve complex challenges.
- Effective delegation skills to optimize team productivity and achieve organizational goals. Preferred qualifications, capabilities, and skills
- Familiarity with credit products and financial documentation.
- Experience in a banking or financial services environment.