A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
AI Summary & Insights Summary Insights Accounts Receivable/Credit Collection The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it. Accounts Receivable/Credit Collection The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Contract-to-Hire/Direct Hire We are seeking an experienced Accounts Receivable / Credit & Collections Specialist to join a growing manufacturing company in Glendora. This position will be responsible for managing customer accounts, collections, credit reviews, cash applications, and account reconciliations while partnering closely with customers, sales, and operations teams to maintain healthy cash flow and minimize credit risk. Key Responsibilities Manage a portfolio of commercial customer accounts and oversee all accounts receivable activities. Perform collection efforts through phone calls, emails, and written correspondence to ensure timely payment of outstanding invoices. Monitor aging reports and proactively follow up on past-due balances to reduce delinquency levels. Process and post customer payments, wire transfers, ACH payments, and lockbox transactions. Reconcile customer accounts and investigate payment discrepancies, short pays, deductions, chargebacks, and disputed invoices. Partner with Sales, Customer Service, Shipping, and Accounting teams to resolve billing and collection issues. Prepare aging reports, collection updates, bad debt reserves, and other management reporting. Assist with month-end close activities, account reconciliations, and audit requests. Maintain accurate customer records and ensure compliance with company credit policies and procedures. Qualifications Minimum 3 years of recent Accounts Receivable experience. Experience managing business-to-business (B2B) collections and commercial customer accounts. Strong understanding of credit analysis, aging management, cash applications, and account reconciliations. Proficiency with ERP systems and accounting software. Strong communication, negotiation, and problem-solving abilities. Ability to prioritize multiple accounts and meet deadlines in a fast-paced environment.
Pay Details:
$24.00 to $28.00 per hour Search managed by: Allison Lau Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for
Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
