At Advanced Test Equipment Corp. (ATEC) , we power innovation by providing industry‑leading test and measurement equipment for rent, sale, and calibration. With thousands of instruments available and strong partnerships with top manufacturers worldwide, ATEC is trusted by customers who rely on precision, speed, and exceptional service. We're proud of our reputation for quality, integrity, and customer satisfaction , and we're growing. If you're detail‑oriented, customer‑focused, and enjoy working in a fast‑paced environment, we'd love to meet you. What You'll Do As a Senior Collections Specialist , is responsible for managing a portfolio of customer accounts to ensure timely collection of outstanding receivables while maintaining positive customer relationships. Manage and maintain a portfolio of customer accounts with a focus on reducing past-due balances. Contact customers via phone, email, and written correspondence regarding outstanding invoices. Analyze aging reports and prioritize collection efforts based on risk, customer payment history, and account exposure. Investigate and resolve invoice disputes, billing discrepancies, shipping issues, and payment delays. Collaborate with Sales, Customer Service, Operations, and Accounting teams to resolve customer issues affecting payment. Negotiate payment arrangements and monitor compliance with agreed-upon payment plans. Review customer creditworthiness and escalate accounts for credit holds when necessary. Recommend accounts for third-party collections, legal action, or write-off when appropriate. Prepare and distribute collection reports, KPI metrics, and aging summaries for management. Maintain accurate collection notes and customer communication records within ERP and CRM systems. Assist with month-end accounts receivable closing activities and bad debt reserve analysis. Ensure compliance with company policies and applicable laws governing collection activities. Identify process improvement opportunities to increase collection effectiveness and reduce Days Sales Outstanding (DSO). Train and mentor junior collections personnel and provide guidance on complex collection matters. Post payments and process credit card payments. What We're Looking For Minimum 5 years of business-to-business (B2B) collections experience. College degree in Finance, Accounting Business Management or related field. Experience managing large customer portfolios and high-dollar accounts. Strong understanding of Accounts Receivable, Credit, Cash Application, and Collection best practices. Experience with ERP systems such as Microsoft Dynamics GP, Dynamics 365 Business Central, NetSuite, SAP, Oracle, or similar. Proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, and reporting functions. Knowledge of lien rights, collection agencies, bankruptcy proceedings, and legal collection processes is a plus. Strong analytical, negotiation, and problem-solving skills. Why Join ATEC? Collaborative, supportive company culture Opportunities for professional growth and development Healthy work‑life balance Fun company events and team activities Exposure to exciting, cutting‑edge technology A role that's challenging, meaningful, and rewarding

Pay:

$29.00 - $40.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid sick time Paid time off Paid training Referral program Tuition reimbursement Vision insurance

Work Location:

In person