Collection Specialist Responsibilities Monitoring accounts to identify overdue payments Finding and contacting debtors to arrange debt payoffs Keeping accurate records and reporting on collection activity Responsibilities Monitor accounts to identify outstanding debts Investigate historical data for each debt or bill Find and contact clients to ask about their overdue payments Take actions to encourage timely debt payments Process payments Resolve billing and customer credit issues Update account status records and collection efforts Report on collection activity and accounts receivable status Requirements Proven experience as a Collection Specialist or similar role (not required ) Knowledge of billing procedures and collection techniques (e.g. skip tracing) Familiarity with laws related to debt collection (e.g. FDCPA) Excellent communication skills (written and oral) Skilled in negotiation Problem-solving skills

Job Type:

Full-time Pay:

$17.00 - $20.00 per hour Expected hours: 40.0 per week

Benefits:

Paid time off Paid training

Work Location:

In person