Collection Law Office Seeking Experienced Debt Collector for Major National Client. The ideal candidate for this position will have exemplary negotiation skills, listening skills and communicate well overall. This individual needs to use good judgment and their experience to make suitable payment plans with our customers. The employee will perform all duties in accordance to our policies, procedures and compliance. Candidate must pass a drug test and background screening prior to setting start date .

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage accounts in assigned queue
• Responsible for collecting on their designated queue and or assist peers
• Employee needs to have good negotiation skills and works in a team environment.
• Employee is required to maintain their daily and monthly goal.
• Initiate effective outbound calls and receive inbound calls
• Produce and arrange collection solutions for customers.
• Submit accounts for approval to pursue legal action against accounts that merit legal action.
• Execute various tasks and assignments under the direction of the Supervisor.
• Multi- task.
• Goal oriented for improvement and development.
• Responsible for ensuring confidentiality of all aspects of the company's operations, portfolio, customer information and computer technology.
• Team player

ESSENTIAL KNOWLEDGE, SKILL, & LICENSES

• Excellent communication, negotiation and writing skills
• Willing and able to work a flexible schedule
• Ability to multi-task in a fast paced environment
• Type minimum of 35 words per minute
• Ability to work under time constraints and Daily Deadlines
• Extensive knowledge of state and federal laws applicable to collections, including the Fair Debt Collections Practices Act.

EDUCATION AND/OR EXPERIENCE

• High School diploma (or equivalent) or higher
• Minimum of 2 years work experience as a Debt Collector
• Knowledge of collection, collection laws, and skip tracing

MACHINES, OFFICE EQUIPMENT & SOFTWARE

• Microsoft, Excel, and Outlook
• Copier, fax and other general office supplies.
• Web navigation and/or web-based applications and skip trace.

Job Type:

Full-time Pay:

$38,000.00 - $70,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid sick time Paid time off Referral program

Work Location:

In person