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Ascendo

Law Firm Collections Specialist

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What they do

A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.

$41,289 / year median in Florida

-6% projected decline

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Job Description

Collections Specialist -
Law Firm Location:
Onsite Schedule:
Full-time, with opportunities for overtime
Benefits:
Health insurance,
PTO Overview:
We are seeking an experienced Collections Specialist with a minimum of 3 years of collections experience within a law firm environment . The ideal candidate will have strong knowledge of e-billing platforms , e-hub systems , and familiarity with Aderant (preferred). This role requires excellent communication skills, attention to detail, and the ability to work collaboratively with attorneys, clients, and internal teams.
Key Responsibilities:
Manage and execute collections activities for client accounts to ensure timely payment of outstanding balances. Monitor aging reports and proactively follow up on past-due invoices. Collaborate with attorneys and billing teams to resolve billing discrepancies and client inquiries. Utilize e-billing systems and e-hub platforms to process invoices and track payment status. Prepare and maintain accurate records of collection efforts and client communications. Assist with month-end and year-end financial reporting related to collections. Ensure compliance with firm policies and client guidelines.
Qualifications:
Minimum 3 years of collections experience in a law firm environment . Proficiency in e-billing systems and e-hub platforms ; experience with Aderant strongly preferred. Strong organizational and time-management skills with the ability to prioritize tasks effectively. Excellent verbal and written communication skills. Ability to work onsite full-time and accommodate overtime as needed.