Job Description We are seeking a detail-oriented Hospital Collections Analyst to join a revenue cycle team focused on account resolution, payer follow-up, refunds, adjustments, and performance reporting. This individual will play a key role in ensuring accurate account management, identifying reimbursement issues, validating adjustment requests, and supporting data-driven operational decisions. The ideal candidate has experience working within a hospital revenue cycle environment, is comfortable navigating Epic, and enjoys analyzing trends, metrics, and reports to improve financial performance. Responsibilities

• Review and resolve hospital accounts with government and commercial payers.
• Investigate and validate adjustment requests to ensure accuracy and compliance with organizational policies.
• Review and audit refund requests, verifying that refunds are appropriate and accurately processed.
• Analyze account trends and reimbursement patterns to identify opportunities for improvement.
• Monitor work queues and productivity metrics to support operational performance goals.
• Generate and review reports using Excel to evaluate collection activity and financial outcomes.
• Partner with internal teams and outsourced revenue cycle partners to ensure accountability and timely resolution of accounts.
• Assist with auditing and quality assurance activities related to collections and account management.

Maintain accurate documentation within Epic and other revenue cycle systems. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Epic experience 2+ years of Hospital Collections Experience HS Diploma Experience working w government and commercial payers Experience working wthin excel- reports Auditing Experience