Job Description We are seeking a detail-oriented Physician Collections Analyst to join our Revenue Cycle Management team. This role is responsible for resolving outstanding physician accounts, reviewing adjustment and refund requests, analyzing collection trends, and supporting performance initiatives through reporting and data analysis. The ideal candidate is comfortable working in Epic, has strong collections experience, and enjoys a metrics-driven environment focused on accountability and continuous improvement. Responsibilities Perform collections activities for physician accounts with both government and commercial payers. Research and resolve outstanding claims, denials, underpayments, and account balances. Review and validate adjustment requests to ensure they meet organizational guidelines and reimbursement policies. Audit and verify refund requests for accuracy and appropriateness before processing. Monitor and manage assigned work queues within Epic to ensure timely account resolution. Analyze collection trends, reimbursement patterns, and operational performance metrics. Generate and review reports in Excel to identify opportunities for process improvement. Partner with internal teams and outsourced revenue cycle vendors to improve account resolution and performance. Maintain accurate documentation and account notes within Epic. Support quality assurance and auditing efforts related to physician revenue cycle operations. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Epic experience 2+ years of Physician Collections Experience HS Diploma Experience working w government and commercial payers Experience working wthin excel- reports Auditing experience