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Village of Downers Grove
PART TIME ACCOUNTING SPECIALIST - FRONT COUNTER
Career Insights for Collections Specialist
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What they do
A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
$43,361 / year median in Illinois
-13% projected decline
Job Description
PART TIME ACCOUNTING SPECIALIST
- FRONT COUNTER Village of Downers Grove
- 3.9 Downers Grove, IL Job Details Part-time $24.70
- $33.96 an hour 8 hours ago Benefits Paid time off Employee assistance program Life insurance Qualifications Managing customer accounts Google Workspace Customer communication Cash amount verification Google Sheets Google Docs Google Drive Collections account management Full Job Description Part-time Accounting Specialist
- Front Counter The Village is accepting applications for a 20
- 25 hour per week Accounting Specialist to provide a combination of front counter customer service and accounts receivable/collections support at the Civic Center by processing invoices, collecting payments, maintaining accurate records, responding to customer inquiries, and properly addressing delinquent accounts.
Major Duties and Functions:
- Processes all payments to the Village with daily balancing of cash register drawer
- Greets persons entering the establishment, determines the nature and purpose of the visit, answers questions accordingly, and directs them to specific destinations
- Performs accounts receivable duties for quarterly parking, monthly invoices, and other miscellaneous receivables
- Maintains accounts receivable customer records in the Village's financial software system
- Runs and analyzes monthly accounts receivable aging reports
- Performs collection procedures to follow up on past-due invoices that include sending and following up on emails and calling past-due accounts
- Provides notary public and voter registration services
- Other duties as assigned Knowledge, Skills, and Abilities required:
- Exceptional customer service skills, with an emphasis on effective communication, proactive thinking, and problem-solving
- Skilled in accounts receivable processes, including collections
- Skilled in handling and counting money, including daily balancing of the cash drawer
- Strong analytical skills necessary to perform numerical calculations to verify totals and balances. This includes knowledge of Microsoft Office applications (Excel, Word etc.) and Google Suite applications (Docs, Sheets, Drive)
- Ability to carry out instructions and multitask in a fast-paced environment, with frequent interruptions, without a loss of detail, productivity, or quality of work
Education and Experience:
Associate's Degree in accounting or finance preferred, plus two to three years of customer service and accounts receivable/collections experience, or any combination of education and experience that produces the required knowledge, skills, and abilities.Salary and Benefits:
The full salary range for this position is $24.70- $33.
APPLY NOW!
Only online applications will be accepted, except for providing reasonable accommodations. The position is open until filled. The Village of Downers Grove is an Equal Opportunity Employer (EOE).Pay:
$24.70- $33.