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PeopleShare by PROMAN

Customer Service Representative

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,983 / year median in Illinois

-13% projected decline

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Job Description

🌱 Customer Service Representative | Woodridge, IL Do you enjoy helping customers, solving problems, and being part of a team that keeps businesses growing? Join a leading distributor in the horticultural industry, where you'll support greenhouses, nurseries, and garden centers across the country with the products they need to thrive. We're looking for a motivated Customer Service Representative who is passionate about delivering excellent service and enjoys working in a fast-paced, team-oriented environment. 💲 Pay & Schedule $18.00
  • $19.00 per hour (based on experience) Monday
  • Friday 8:00 AM
  • 5:00 PM No weekends!
🌿 What You'll Do Deliver outstanding customer service by phone, email, and in person Accurately enter and process customer orders Assist customers with product selection, pricing, and product availability Partner with sales, operations, and warehouse teams to ensure orders are fulfilled smoothly and on time Handle returns, credits, and customer inquiries professionally Build positive relationships with customers while providing solutions and support ✅ What We're Looking For Previous customer service experience required Distribution, wholesale, or inventory-related experience is a plus Strong communication, organizational, and problem-solving skills Ability to multitask and stay organized in a busy environment Proficiency in Microsoft Office ERP system experience is a plus High school diploma or equivalent 🎁 Benefits Temp-to-Hire Opportunity Weekly Pay Wellness Benefits Stable Monday-Friday schedule Opportunity to grow with a respected industry leader 📍 Location Woodridge, IL Ready to Grow Your Career? Apply today and become part of a company that helps support the horticultural community nationwide. If you're customer-focused, detail-oriented, and looking for a great team environment, we'd love to hear from you! 🌱 Apply Now! PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics. PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. IND66