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CFS

Collections Specalist

Pay: $50,960/yr

Posted: 8 weeks ago

Location: Goshen, IN (Onsite)

Last Updated: 6 days ago

Hours: Full-Time

Expires: 9/30/2026

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What they do

A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.

$42,247 / year median in Indiana

-26% projected decline

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Job Description

COLLECTIONS SPECIALIST

| Goshen, IN About the Company & Opportunity A well-established South Bend, IN company is seeking a dependable and results-driven Collections Specialist to join their accounting team. This Collections Specialist role focuses on maintaining healthy cash flow by monitoring accounts receivable, contacting customers for payments, and resolving billing discrepancies. The company prides itself on its long-term staff, supportive management, and strong reputation in the community. Perfect for a motivated Collections Specialist who enjoys communication, organization, and building positive customer relationships. Why This Opportunity Stands Out Respected Local Employer

Trusted South Bend organization known for growth, stability, and great workplace culture. Independent, Hands-On Role
The Collections Specialist will manage their own portfolio of accounts with clear performance goals. Collaborative Team
Work alongside accounting and customer service to resolve payment and billing issues efficiently. Growth Potential
Opportunity to expand into AR or Credit Analyst roles as the company continues to grow.

Key Responsibilities Manage assigned customer accounts to ensure timely payments and maintain low delinquency rates. Contact customers via phone and email to collect outstanding balances and secure payment commitments. Research and resolve billing or payment discrepancies promptly. Prepare and maintain accurate aging reports, payment logs, and collection notes. Collaborate with sales, AR, and customer service teams to resolve account disputes. Recommend credit hold actions when necessary based on payment performance. Provide weekly updates on aging and collections metrics to management. Core Competencies 2+ years of collections, accounts receivable, or credit management experience. Strong communication, problem-solving, and negotiation skills. Proficiency with Excel and accounting software (SAP, Epicor, NetSuite, or QuickBooks preferred). Detail-oriented and organized with the ability to manage multiple priorities. Dependable, self-motivated, and professional in all customer interactions.

Location:

Goshen, IN Schedule:

Full-time, Monday-Friday Compensation:

$45,760

56,160 annually #

INJUL2026

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