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RH
Robert Half
Collections Specialist
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Based on New Jersey data
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What they do
A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
$49,410 / year median in New Jersey
-23% projected decline
Job Description
We are looking for a Collections Specialist to support day-to-day receivables activity for a service-focused organization in Flanders, New Jersey. This Long-term Contract opportunity is well suited for someone who is detail-oriented, organized, and comfortable handling payment posting and customer account follow-up. The person in this role will help keep collection workflows moving efficiently by managing incoming payments, responding to invoice documentation requests, and preparing written correspondence as needed.
Responsibilities:
- Record and apply incoming payments received through lockbox activity, organizational channels, and wire transfers with a strong focus on accuracy and timeliness.
- Maintain up-to-date customer account records by posting cash receipts promptly and resolving basic discrepancies when identified.
- Provide invoice copies to brokers and other authorized parties when requested, ensuring documentation is sent clearly and without delay.
- Prepare and send collection-related letters and other account correspondence to support follow-up efforts.
- Assist with ongoing collection activities across commercial and consumer accounts in alignment with established procedures.
- Monitor account status and support billing collection processes to help reduce outstanding balances.
- Communicate with internal and external contacts regarding payment updates, account questions, and supporting documentation needs.
- At least 1 year of experience in collections, accounts receivable, or a related finance support role.
- Working knowledge of commercial collections, consumer collections, and standard credit and collection practices.
- Experience posting cash receipts and handling payments from lockbox transactions, wires, or similar remittance methods.
- Familiarity with billing collection workflows and account follow-up procedures.
- Strong attention to detail with the ability to manage transactional work accurately and on schedule.
- Clear written and verbal communication skills for handling invoice requests and collection correspondence.
- Proficiency with basic accounting or financial systems and general office software.