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Now viewing: Collections Specialist
RH
Robert Half
Collections Specialist
Job Description
We are looking for a Collections Specialist to support day-to-day receivables activity for a service-focused organization in Flanders, New Jersey. This Long-term Contract opportunity is well suited for someone who is detail-oriented, organized, and comfortable handling payment posting and customer account follow-up. The person in this role will help keep collection workflows moving efficiently by managing incoming payments, responding to invoice documentation requests, and preparing written correspondence as needed.
Responsibilities:
- Record and apply incoming payments received through lockbox activity, organizational channels, and wire transfers with a strong focus on accuracy and timeliness.
- Maintain up-to-date customer account records by posting cash receipts promptly and resolving basic discrepancies when identified.
- Provide invoice copies to brokers and other authorized parties when requested, ensuring documentation is sent clearly and without delay.
- Prepare and send collection-related letters and other account correspondence to support follow-up efforts.
- Assist with ongoing collection activities across commercial and consumer accounts in alignment with established procedures.
- Monitor account status and support billing collection processes to help reduce outstanding balances.
- Communicate with internal and external contacts regarding payment updates, account questions, and supporting documentation needs.
- At least 1 year of experience in collections, accounts receivable, or a related finance support role.
- Working knowledge of commercial collections, consumer collections, and standard credit and collection practices.
- Experience posting cash receipts and handling payments from lockbox transactions, wires, or similar remittance methods.
- Familiarity with billing collection workflows and account follow-up procedures.
- Strong attention to detail with the ability to manage transactional work accurately and on schedule.
- Clear written and verbal communication skills for handling invoice requests and collection correspondence.
- Proficiency with basic accounting or financial systems and general office software.