A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
Collections Specialist One Path Career Partners Rochester, NY Job Details Full-time | Contract $24 - $25 an hour 1 day ago Qualifications Phone communication High school diploma or GED Bachelor's degree Attention to detail Problem-solving Organizational skills Productivity software
Full Job Description Location:
Applicants MUST be willing to work on-site in Rochester, NY and have a reliable means of transportation
Contract:
6-12 months
Pay Rate:
$24.00-$25.00 per hour
Days/Hours:
Monday-Friday; 8:00am-5:00pm, 9:00AM-6:00PM, 10:00am-7:00pm, or 11:00am-8:00pm (shift will be determined upon hire)
Job Description:
We are hiring for a Collections Specialist! In this full-time opportunity you will be responsible for balancing strong customer service and collection effectiveness to recover lost revenue and maintain client retention. To be considered for this position, you must have a high school diploma and experience in customer service, finance, accounting, or payroll. Qualified candidates must have strong Microsoft Office experience, a high attention to detail, and strong organizational skills. Does this describe you? Apply today!
Position Details:
Resolves past-due balances through inbound phone calls to reduce risk for the company. Provides quality customer service while using negotiation and problem solving skills. Educates clients on the resolution process and addresses billing disputes. Evaluates high risk accounts to determine if escalation is needed.
Job Requirements:
Bachelor's Degree is nice to have Inbound customer service experience required Collections experience is nice to have Must be proficient in Microsoft Office Strong communication, critical thinking, and analytical skills Ability to work in a fast-paced work environment US citizen or permanent resident status One Path Career Partners is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law. #HP1
Job Types:
Full-time, Contract Pay:
$24.00 - $25.00 per hour Application Question(s): By applying to this job, you verify that you have read the job description in full, and further verify that you meet the aforementioned qualifications. (YES/NO)
