"Choose a job you love, and you will never have to work a day in your life" - Confucius Employment with Heartland is unique and rewarding. Working here, you have the opportunity to collaborate with a diverse and inclusive team of caring, passionate, and fun-loving coworkers while changing our members lives through helping them make healthier financial decisions. In our Deposit Services Processor role, you'll learn skills that will benefit you throughout your Heartland career while encouraging you to dream big.

What you will be doing:

Performs daily, weekly and monthly monitoring and verification of selected reports Compiles research and tracking of member's requests and issues (record, track, research, and work with Deposit Services Supervisor or other designated departments) Coordinates with Retail staff in regard to management of daily maintenance, member correspondence and member research and to resolve outstanding issues for department work (tracking quality control issues) Processes and responds to subpoena, levy and garnishment requests from multiple agencies Provides employees support for POA, Trust and fiduciary accounts and questions Provides employee support for consumer, business, HSA, IRA, and Decedent accounts Responds to asset verifications received from Social Security and Medicaid. Conducts daily review and validation of dormant member transactions Performs maintenance and insider relationship tracking on employee accounts What you will need: 1-2 years of working in a financial institution, Working with new account origination and member service Understanding compliance in relation to deposit account servicing to include BSA and Truth in Savings Communication skills, Organizational and analytical skills, Ability to meet deadlines, Attention to detail, Ability to multitask Why Heartland? Following the credit union principle of people helping people, we invest in our employees and enrich their lives through benefits, including but not limited to: Comprehensive medical, dental, and vision plans Access to multiple online, learning platforms Job progression and enrichment 40 hour work week (for full-time) Paid time off Paid holidays Employee recognition program And more! Being a Heartland employee means contributing to a successful and growing team while helping members reach their financial dreams. Working here you can expect a unique and positive culture, opportunities for career advancement, a dynamic and collaborative work environment, and the ability to change our members lives. All applicants should apply through our website: https://www.heartlandcu.org/tools/joinourteam/ Do you want to take control of your future career? All applicants are welcome to schedule a guaranteed prescreen with our HR team here: https://heartlandcu.coconutcalendar.com/s/NYPQWZDZ Please note, you must submit your application prior to setting up the prescreen. Prescreens do not guarantee employment.

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Cash handling: 1 year (Preferred)

Work Location:

Hybrid remote in Madison, WI 53718