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CU
Conservice Utility Management & Billing
EDE Reads Analyst - PT
Entry-Level JobVerifiedNo experience needed
Review key factors to help you decide if the role fits your goals.
Entry-Level Job
Verified
No experience needed
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Job Description
Department:
IT/EDEPay:
$17.35/hour
Location:
In-Office
•750 South Gateway Dr., River Heights, UT, 84321
Hours:
Full Time, Monday
•Friday 8
•5 (some weekends and holidays)OverviewAre you looking to launch your career in the IT field, but aren't sure you have the background? Thisposition does not require an IT degree or computer programming skills. Join our team as an EDEReads Specialist and take your first step into the world of data management and electronic dataexchange (EDE).At Conservice, we pride ourselves on promoting from within and developing talent from the groundup. This entry-level role is perfect for individuals who have a strong attention to detail, enjoy solvingproblems, and like helping people.
This role blends data processing with customer support. You will gather and manage utility meter readdata, and you will support our Resident Tools Payment Portal and Check Scanning services. Weencourage team members from all departments to consider applying. If you feel this position is a fitfor you, please apply!
Key ResponsibilitiesAs an EDE Reads Specialist, you will:
Set up and maintain properties and meters in the utility meter reading software integration.
Collect, QC, and process daily, weekly, and monthly meter read data files accurately and ontime.
Identify and resolve errors in meter read data before it is sent to billing.
Provide customer support and management for the Resident Tools Payment Portal and CheckScanning services, primarily through email and some client phone calls.
Communicate directly with Conservice team members in multiple departments and with meterreading companies.
Research problems that arise with meter reads and Resident Tools, and find the best solutionsfor the teams we support.
Qualifications & Preferred SkillsStrong Excel/spreadsheet skillsSelf-motivated to accomplish tasks and timelinesAttention to detailExcellent written and verbal communication skillsCustomer service skills; comfortable supporting clients by email and phoneProven time management ability; able to stick to a schedule and meet deadlinesAbility to multitaskOrganization skillsAbility to take ownership for work and performanceAble to effectively navigate systems to ensure processes are followedAble to be flexible and adapt to different processes and projectsPreferred but not required (we are willing to train): a basic understanding of the flow of data, and experience with Yardi, OneSite, Entrata, MRI, ResMan, Rent Manager, AppFolio, or XML/XSLT