TREASURY SUPPORT TICKET

SPECIALISTDepartment:

TreasurySchedule:

Full time Monday -

FridayPay:

$17.35 per hour + IncentivesIn-Office, Hybrid, Remote Logan UTOverviewThe Treasury Support Ticket Specialist will work with other Conservice team members to provide bank-related support for utility payment discrepancies. This includes reconciling some payment that have cleared the bank using Excel docs and Bank Portals as well as answering any questions or concerns that other Conservice team members may have. Success in this position will be measured by data completion accuracy, timely response to other team members, and the team members' attitude while completing assigned tasks.

ResponsibilitiesAnalyze all payments that clear the bank and credit cards for Single Family, Multi-Family, Student Housing, Wyse and Commercial accountsOrganize payments according to those paid online and those paid with checks in an ExcelFind and fix errors on account numbers and reference numbers within company softwareWork with providers on occasion to solve any issues regarding accountsMost time spent clearing payments, fixing double payments, and addressing old paymentsAssist with obtaining proof of payment for other teams within Conservice when neededWork with various teams to recover funds for proactive payments made by Conservice on behalf of clientsOther duties as assignedQualificationsCapacity to recognize numerical discrepancies contained with dataIntermediate skill in Microsoft Excel, Microsoft Outlook, and Google DriveFamiliarity with internet browsing and website navigationCapability to quickly learn and adapt to new computer softwareAbility to organize and prioritize workload so the most important tasks are completed firstSkill in clearly communicating both verbally and in writing using a variety of methods