On the heels of achieving 3X growth, Virginia Transformer is hiring to do it again! We're strategically building our team for the next 3X growth cycle — a phase that is both intense and incredibly rewarding. We're highly selective about who joins us, because this journey isn't for everyone. If you have the drive, grit, and expertise to perform at a high level — and you want to grow your career 3X alongside the Company's growth — we'd love to talk. Apply below and let's start the conversation. Who We Are Virginia Transformer is the largest U.S.-owned producer of power transformers in North America, and we've been able to grow the past 50-plus years through an unwavering focus on delivering for our customers. We're more than 6,000 people strong and are known throughout the industry for being an engineering company that makes premium quality transformers in the shortest lead times. As a privately held, organically growing company, we thrive on nimbleness, innovation, and tenacity. Join Our Team If you love the thrill of securing the U.S. electric grid, enabling all manufacturing in the country, and the energy of a fast-moving train — this is the place for you. We train hard, grow together, and lead with purpose. Every transformer we build is custom, every challenge unique, and every team member essential. We're looking for those ready to lead, fueled by commitment, and driven by impact. We are growing so fast that all our available roles are not yet posted, so let us know if you are interested and we will follow-up.

Job Title:

Collection Specialist Position Summary We are seeking a detail-oriented Collection Specialist to manage outstanding accounts receivable, resolve payment issues, and support timely customer payments. The ideal candidate has strong communication and organizational skills, experience reviewing account balances, and the ability to collect past-due payments while maintaining positive customer relationships. Key Responsibilities Review accounts receivable aging reports and prioritize collection efforts. Contact customers by phone and email regarding overdue invoices and payment commitments. Investigate and resolve billing discrepancies, short payments, disputed charges, and unapplied payments. Work with billing, sales, and project teams to obtain documentation and resolve issues delaying payment. Review invoices, purchase orders, contracts, and payment terms to verify amounts due. Arrange payment plans within company guidelines and monitor compliance. Maintain accurate records of collection activity, customer communications, and promised payment dates. Prepare and send account statements, invoice copies, and collection correspondence. Identify accounts requiring escalation and recommend credit holds or further action to management. Report collection progress, overdue balances, and potential payment risks. Follow company policies and applicable collection requirements while protecting confidential customer information. Qualifications High school diploma or equivalent required; associate degree in accounting, finance, or business preferred. Two or more years of experience in collections, accounts receivable, or a related accounting role preferred. Understanding of invoicing, payment terms, account reconciliation, and aging reports. Proficiency in Microsoft Excel and accounting or enterprise resource planning (ERP) software. Strong communication and problem-solving skills. Ability to manage multiple accounts, prioritize follow-up, and meet deadlines. Professional judgment and a customer-focused approach when handling difficult conversations. Preferred Experience Business-to-business collections and contract-based billing. Experience with progress or milestone billing, pay applications, schedules of values, and retainage. Familiarity with customer payment portals and invoice submission requirements. Success in This Role Success is measured by timely and consistent follow-up, reduced past-due balances, accurate account records, prompt resolution of payment disputes, and positive customer relationships. #IND2

Job Type:

Full-time Pay:

$24.00 - $26.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Dental insurance Health insurance Opportunities for advancement Paid time off Vision insurance

Work Location:

In person