A healthcare organization in Carlsbad is looking for a Collections Clerk to support its accounts receivable team. This position is ideal for someone who is detail-oriented, comfortable working with account balances, and confident communicating with customers and insurance-related contacts.

The Collections Clerk will help keep receivables moving by reviewing aging reports, researching outstanding balances, making follow-up calls, and ensuring account activity is documented accurately.

What You'll Do:

Review aging reports and identify accounts requiring follow-upContact customers regarding outstanding balancesFollow up on unpaid invoices and unresolved account balancesDocument collection activity and customer communicationsResearch payment discrepancies and account historyReview account documentation to determine outstanding amountsCoordinate with billing and AR teams to resolve issuesAssist with payment posting and account adjustmentsTrack collection activity and promised paymentsPrepare and update aging reportsEscalate disputed or complex accounts appropriatelyMaintain accurate customer account recordsAssist with account reconciliationsRespond to customer questions regarding balances and paymentsSupport the broader accounting team with AR projects