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Holistic health & Medical

FRONT DESK & PIP BILLING SPECIALIST

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Job Description

Holistic Health and Medical, a physician-supervised regenerative wellness and medical practice in Miami Lakes, is seeking an experienced, professional, and detail-oriented Medical Front Desk & Billing Specialist. The ideal candidate is a certified Medical Assistant with hands-on experience in medical billing — including PIP (Personal Injury Protection) and car accident / no-fault claims — who can run our front desk with warmth, professionalism, and accuracy.
REQUIREMENTS
  • Certified or Registered Medical Assistant (CMA/RMA)
  • Proven experience in medical billing, including PIP and car accident (no-fault) claims
  • Strong knowledge of insurance verification, claims submission, and follow-up
  • Bilingual (English/Spanish)
  • Excellent communication and customer service skills
  • Professional, courteous, and dependable demeanor
  • Strong organizational and multitasking skills
  • Comfortable with scheduling/EMR software (Square experience a plus)
RESPONSIBILITIES
  • Greet and check in patients with a warm, professional attitude
  • Schedule and confirm appointments
  • Verify insurance and process PIP / car accident billing and claims
  • Submit, track, and follow up on claims through resolution
  • Maintain accurate patient records and documentation
  • Answer calls and respond to patient inquiries promptly
  • Support the clinical team with front-office and light clinical tasks as needed
  • Keep the reception area organized and welcoming Holistic Health and Medical, una práctica de bienestar regenerativo y medicina supervisada por médicos en Miami Lakes, busca un Recepcionista Médico y Especialista en Facturación con experiencia, profesional y orientado al detalle.
El candidato ideal es un Asistente Médico certificado con experiencia práctica en facturación médica — incluyendo reclamos de PIP (Protección contra Lesiones Personales) y accidentes de auto / sin culpa (no-fault) — capaz de manejar nuestra recepción con calidez, profesionalismo y precisión.
REQUISITOS
  • Asistente Médico Certificado o Registrado (CMA/RMA)
  • Experiencia comprobada en facturación médica, incluyendo reclamos de PIP y accidentes de auto (no-fault)
  • Buen conocimiento de verificación de seguros, envío de reclamos y seguimiento
  • Bilingüe (inglés/español)
  • Excelentes habilidades de comunicación y servicio al cliente
  • Actitud profesional, cortés y confiable
  • Fuertes habilidades de organización y capacidad para realizar múltiples tareas
  • Manejo de software de citas/EMR (experiencia con Square es una ventaja)
RESPONSABILIDADES
  • Recibir y registrar a los pacientes con una actitud cálida y profesional
  • Programar y confirmar citas
  • Verificar seguros y procesar la facturación y reclamos de PIP / accidentes de auto
  • Enviar, dar seguimiento y resolver reclamos de seguros hasta su finalización
  • Mantener registros y documentación precisos de los pacientes
  • Contestar llamadas y responder consultas de pacientes con prontitud
  • Apoyar al equipo clínico con tareas de recepción y tareas clínicas ligeras según sea necesario
  • Mantener el área de recepción organizada y acogedora
Job Type:
Full-time Pay:
$21.00
  • $24.
00 per hour
Experience:
Medical billing: 1 year (Preferred)
Language:
Spanish (Preferred)
License/Certification:
Certified Medical Assistant (Preferred)
Work Location:
In person