We are looking for an experienced Shared Services AR Analyst II to join a healthcare business services team in Florida. This contract-to-permanent position focuses on managing complex secondary insurance receivables, supporting claim denial resolution, and helping maintain efficient revenue cycle operations across a variety of non-Medicare payer categories. The role also supports front desk coverage in a detail-oriented office setting while contributing to team training and selected accounts receivable projects.

Responsibilities:

• Manage follow-up and resolution of outstanding secondary insurance balances for commercial plans, Medicare Advantage, Blue Cross, workers' compensation, auto claims, and other non-Medicare payers.
• Investigate denied or underpaid claims, direct issues to the appropriate channels, and work toward timely reimbursement and account resolution.
• Use internal financial and patient accounting platforms to review account activity, document updates, and maintain accurate receivable records.
• Provide support at the front desk area by assisting with office coverage needs and following established access and security procedures.
• Analyze more complex accounts receivable cases across multiple financial classes and determine appropriate next steps for collection or correction.
• Assist with onboarding support by guiding new team members through processes, workflows, and day-to-day account follow-up practices.
• Contribute to special projects related to accounts receivable operations, billing workflows, or process improvement initiatives.
• Coordinate with internal teams to address billing discrepancies, coverage questions, and payer-related issues that affect account resolution.