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Robert Half

Collections Clerk

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Job Description

We are looking for a Collections Clerk to join a logistics organization in Miami, Florida. This contract opportunity has the potential to become permanent and is ideal for someone who combines strong customer communication skills with solid accounts receivable experience and a careful approach to financial accuracy. In this role, you will support collection efforts, review account activity, and help resolve payment issues while maintaining positive business relationships. Send your resume to brenda.arce@roberthalf
Responsibilities:
  • Manage business-to-business collection activities by contacting customers regarding outstanding balances and encouraging timely payment.
  • Review accounts receivable records to confirm payment status, identify overdue invoices, and keep account details current.
  • Compare billing information, payment records, and supporting documentation to ensure financial data is accurate and complete.
  • Investigate account discrepancies by researching transaction history and working with customers to resolve payment-related issues.
  • Perform soft collection outreach through inbound and outbound communication while maintaining a customer-focused service approach.
  • Reconcile account activity and match payments to invoices to support accurate reporting and account maintenance.
  • Assist with billing and related administrative tasks that contribute to efficient receivables and collection operations.
  • Coordinate with internal teams and third-party customers to address questions, clarify balances, and support issue resolution.