A Billing Specialist performs administrative work at financial institutions and banks that handle bills, receipts, and invoices. Manages the status of client accounts and tracks financial records, charges, and receipts of the accounts.
Exciting opportunity to join our multispecialty office in Naples. Seeking a physician practice representative with experience working in a busy, high paced medical practice setting.
DUTIES AND RESPONSIBILITIES
Greets and directs patients to examination rooms. Schedules patient appointments and makes reminder calls. Informs patients about delays and waiting times. Answers, investigates, and/or directs patient inquiries or complaints to the appropriate medical staff member. Communicates effectively with patients, co-workers, physicians and practice manager. Obtains patients addresses, contact details, insurance information, and medical histories. Updates and verifies patient information at every visit Assists patients in filling out patient history forms, consent forms, and payment contract forms, when necessary Performs administrative and clerical duties, such as filing/labeling and scanning documentation, when necessary. Ensures patient charts are ready for clinic and that all pertinent billing information has been captured. Receives and processes cash and credit card payments for medical services rendered. Reviews patient accounts, identifies delinquent accounts, and collects overdue payments.
QUALIFICATIONS
High school diploma or general education degree (GED), or 2+ years related experience and/or training, or equivalent combination of education and experience.
Computer skills required:
Microsoft Outlook, Word, Excel and Adobe; Experience working with medical practice management software a plus.
Other skills required:
Experience working as a patient representative. Knowledge of medical terms and practices. Professional manner and appearance. Strong interpersonal and communication skills. Meticulous attention to detail. Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.)
JOB TYPE / WORK SCHEDULE
This is a full-time, in-office position Willing to Train Standard office hours, Monday - Friday Bilingual Preferred Competitive pay and a full benefits package, including 401(k), health, dental, vision, life, and disability insurance.